North Penn VW - Service Center

Excellent service Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpec Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpected surprises. Well run and organized service department and dealership. More

Top notch dealer. Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices a Very clean and organized dealership. They are top notch when it comes to service and sales. Very professional and knowledgeable staff. Fair prices and quick service. Would highly recommend them. More

Thorough and Expeditious Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have State Inspection/Emissions done while I was there as well. I took them up on the offer and once again I was pleased with the service and expeditiosness. More

Great service So professional - from check in to check out. Loved receiving the video from the technician summarizing his entire assessment of the car. While I wa So professional - from check in to check out. Loved receiving the video from the technician summarizing his entire assessment of the car. While I waited I had the chance to talk with sales about a potential new car for my husband. More

Flexible and competent Always a pleasure to brainstorm my next VW choice with Tim. The receptionist was courteous and patient with a persistent caller. Tracy is a pro Always a pleasure to brainstorm my next VW choice with Tim. The receptionist was courteous and patient with a persistent caller. Tracy is a pro More

Service Excellence! No one is perfect but the service team at North Penn strives to meet that level, and they come close. They worked with me to combine multiple service No one is perfect but the service team at North Penn strives to meet that level, and they come close. They worked with me to combine multiple services and handle a few unanticipated repairs into a one visit. The fact that they were so competitive with pricing and provided a loaner, just made it an effortless experience. I do not live anywhere near this dealer but on a recommendation, I purchased my car from them but I went to my local VW dealer for service which is 5 minutes from my house. Unfortunately, they are not the same as North Penn. The service, the people at North Penn and most importantly, the excellent and fair pricing means I learned my lesson. I will not go anywhere else for service for my Jetta. More

Excellent periodic maintenance. Service: 20,000 miles. All went well. Very timely and efficient. Received vehicle while car in service. Had new tire installed. Was emergency due Service: 20,000 miles. All went well. Very timely and efficient. Received vehicle while car in service. Had new tire installed. Was emergency due to tire damage. Service was able to also due regular PM. More

Best VW dealer in town! On time finished, priced right, Unbeatable service personal. Great job, well done. Not much more can be said because the service exceeds all expectati On time finished, priced right, Unbeatable service personal. Great job, well done. Not much more can be said because the service exceeds all expectations with no complaints. More

Car in for recalls& free multi point inspection Scheduled car for software uoddte & complimentarty multi point inspection done in under 1hour, my service person who handled the check out process was Scheduled car for software uoddte & complimentarty multi point inspection done in under 1hour, my service person who handled the check out process was erin, wow 25 words More

Great Service! Ask for Ken Benton! My 2008 VW 2.0T Eos with 128,000 miles on it is in great shape only because of North Penn VW. Ken Benton is awesome! I think the same technician work My 2008 VW 2.0T Eos with 128,000 miles on it is in great shape only because of North Penn VW. Ken Benton is awesome! I think the same technician works on my car every time. I've only met him once, but he is great as well. Dealership prices, but you know you are getting OEM parts and the work is done properly. More