North Penn VW - Service Center

Easy fast no nonsense Brought my car in for an inspection was a little nervous about the brakes before winter started,had my friend who is a mechanic to take a look at it s Brought my car in for an inspection was a little nervous about the brakes before winter started,had my friend who is a mechanic to take a look at it said it was probably fine, wanted to take it to the dealership anyway they told me the same thing, also sent me a video of your car and any issues it might have before they go through with actually fixing it so you can see the problem yourself talk to a representative to find about the cost of fixing it, and have any outstanding issues with your vehicle thoroughly explained to you, been driving a long time, I've had my car in the shop plenty, this is definitely the best experience I've had so far. More

Atlas Service Recently had to have some warranty work done on my Atlas. The team did a fast job and communicated well prior to service and during the time my vehicl Recently had to have some warranty work done on my Atlas. The team did a fast job and communicated well prior to service and during the time my vehicle was being serviced. More

An excellent experience as usual I have always found N. Penn VW to be reliably good for maintenance. I usually wait for service and like the comfortable waiting room and good atmosphe I have always found N. Penn VW to be reliably good for maintenance. I usually wait for service and like the comfortable waiting room and good atmosphere. Also, I have bought four vehicles from them and will continue to make them my first place to shop. More

Always welcoming ; feels like family... they know me and my car. They suggest services that are near the due date --this helps me manage my time; and they respect if ; feels like family... they know me and my car. They suggest services that are near the due date --this helps me manage my time; and they respect if I decline. More

20k service, in and out fast. As always North Penn Vw did an excellent job. Efficient, friendly and job well done. It's nice to see familiar faces and feel like a valued customer. As always North Penn Vw did an excellent job. Efficient, friendly and job well done. It's nice to see familiar faces and feel like a valued customer. More

Thanks Erin fit my car in upon learning that my brakes were involved and got me a gratis rental car when the part needed to be ordered Erin fit my car in upon learning that my brakes were involved and got me a gratis rental car when the part needed to be ordered More

Very helpful and polite. They are very helpful in explaining what was wrong with my car, worked with my schedule and provided a rental car. They are polite and returned my cal They are very helpful in explaining what was wrong with my car, worked with my schedule and provided a rental car. They are polite and returned my calls to answer my questions. More

very good staff Very kind staff . Well Done!!!! Tracy was a hoot.. Very funny and smart about blinker fluids replacement. I enjoyed the video on my car too. I will re Very kind staff . Well Done!!!! Tracy was a hoot.. Very funny and smart about blinker fluids replacement. I enjoyed the video on my car too. I will return. More

Great Customer Service I brought my car to this dealership for a recall issue. Everyone I dealt with - from the phone, to face to face interaction and the driver who shuttle I brought my car to this dealership for a recall issue. Everyone I dealt with - from the phone, to face to face interaction and the driver who shuttled me to work were super friendly. In addition, when I went to pick up my car - they washed it! More

WATER LEAK As always, North Penn was awesome! They were able to get my car in before they originally stated, and fixed my sunroof drain leak and was able to ge As always, North Penn was awesome! They were able to get my car in before they originally stated, and fixed my sunroof drain leak and was able to get my car back the following day. More