North Penn VW - Service Center

Need to plan better Very courteous and nice, but after dropping off the car at 9, calling at 4 with recommended services and I need the car back at 5 is not smart. Planni Very courteous and nice, but after dropping off the car at 9, calling at 4 with recommended services and I need the car back at 5 is not smart. Planning to have a driver for the shuttle car would be smart too. More

Excellent We have purchased many vehicles from North Penn VW. We have them do all the service on each vehicle. We have been customers for years and are very sat We have purchased many vehicles from North Penn VW. We have them do all the service on each vehicle. We have been customers for years and are very satisfied. More

Always satisfied I'm not to happy about how I'm billed. I don't like the way Volkswagen says it will take 2 hours for a 45 minute job. I'm not to happy about how I'm billed. I don't like the way Volkswagen says it will take 2 hours for a 45 minute job. More

Great My experience at the dealership was great service and welcoming. The dealership is also very clean with great coffee. The sales reps are also very kin My experience at the dealership was great service and welcoming. The dealership is also very clean with great coffee. The sales reps are also very kind. More

Erin Trotter is the best Service Manager Erin Trotter always keeps me informed while a repair is progressing so there are no surprises. She is able to anticipate my future needs so I can plan Erin Trotter always keeps me informed while a repair is progressing so there are no surprises. She is able to anticipate my future needs so I can plan for them. I think Erin knows the most about Volkswagen mechanical operation at North Penn Volkswagen. Many times, this hard won knowledge has saved me time sand money with my Jetta. I trust Erin's judgement. More

Honest & Reliable Great Sales and Service! Ask for Bill or Ken and they will take care of you! Always trustworthy and reliable team at North Penn VW Great Sales and Service! Ask for Bill or Ken and they will take care of you! Always trustworthy and reliable team at North Penn VW More

Very Accommodating Battery died on a Saturday afternoon, but North Penn Volkswagen was able to service us even though it was closing time! Fast service and price! Battery died on a Saturday afternoon, but North Penn Volkswagen was able to service us even though it was closing time! Fast service and price! More

Battery fob replacement/phone sync Bluetooth. Battery replaced under warranty. Matt synced new phone to Bluetooth in 5 minutes. Everyone I came in contact with was friendly and very accommodatin Battery replaced under warranty. Matt synced new phone to Bluetooth in 5 minutes. Everyone I came in contact with was friendly and very accommodating. Drew also was pleasant and helpful in getting all things completed as efficiently as possible. More

Very quick Came in for battery repair as a walk-in with the idea it would take about an hour or so, but it was maybe 20 minutes and I was driving home. Came in for battery repair as a walk-in with the idea it would take about an hour or so, but it was maybe 20 minutes and I was driving home. More

Wonderful All around The service at North Penn is always top notch. Ken does an amazing job of letting you know what you need done without trying to up sell you on other s The service at North Penn is always top notch. Ken does an amazing job of letting you know what you need done without trying to up sell you on other services that you don’t. The prices are reasonable and they get the job done right the first time. More