Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,972 Reviews of North Penn Mazda - Service Center
Sort by
September 25, 2018
Service as it’s finest Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will con Smooth, professional, complete satisfaction I was extremely impressed with every aspect of my service experience with North Penn Mazda and I will continue having my Mazda serviced by this fine group of friendly personnel More
by Steve
Verified CustomerEmployees Worked With
September 25, 2018
Routine Maintenance and Repairs to our two Mazda 3's North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years they have serviced three Mazda's we have owned and we have found all their dealings to be fair and reasonable. I always sit in the customer waiting area while waiting for my car to be serviced and over the years I have heard many favorable comments from other customers. They never try to pressure you into making unnecessary repairs. We purchased three Mazda's from Tony Hamilton and he has also treated us with respect and has always given us excellent deals when purchasing our cars.and most importantly - no pressure!! Great place to buy and service your Mazda! More
by Bob & Doris D
Employees Worked With
Other Employees :
Will in Service also a real Gentlemen when working with customers
September 25, 2018
EXCELLENT SERVICE!! The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie and Allison are always courteous and helpful.. Service with a smile. More
by HOLLAND2001
Employees Worked With
September 24, 2018
Very efficient Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership More
by janetfull
September 24, 2018
Diagnosing leaking Miata My 2008 Miata is collecting rain on the passenger side. After repeated failures to fix it myself, I finally took it to the dealer for their assessmen My 2008 Miata is collecting rain on the passenger side. After repeated failures to fix it myself, I finally took it to the dealer for their assessment. Turns out that the drain on that side is broken/plugged/otherwise not working. They ordered the new part(s), which are scheduled to be installed next week. More
by JKW731
September 24, 2018
Always fast, always reliable I've been bringing my Mazdas here since i moved to the area. I'm on my third Mazda and they've taken the best care of all of them. Appointments are ea I've been bringing my Mazdas here since i moved to the area. I'm on my third Mazda and they've taken the best care of all of them. Appointments are easy to get and are kept. Return times when quoted are accurate. And I love the video updates on my cat and issues found!!! More
by DDDSTEIN
Employees Worked With
September 24, 2018
The best Mazda dealership to get your car serviced a I love this place they always treat me like I’m their only customer. Professional and courteous would be an understatement. I love the videos that th I love this place they always treat me like I’m their only customer. Professional and courteous would be an understatement. I love the videos that they send when they’re doing service on your car. More
by RJSCH968
Employees Worked With
September 24, 2018
State Inspection plus extra maintainace works Jobs were done in a rather fast than usual. Got my battery replaced with Mazda OEM and also the drive bell holder in the same time as the state inspec Jobs were done in a rather fast than usual. Got my battery replaced with Mazda OEM and also the drive bell holder in the same time as the state inspection and immision test. Good Job ! More
by pgtravel
June 12, 2016
Tried to sell us an engine we didn't need North Penn Mazda said we needed a new engine for our 2006 Mazda 6 because the check engine light came on - $10,400. Naturally they tried to sell us a North Penn Mazda said we needed a new engine for our 2006 Mazda 6 because the check engine light came on - $10,400. Naturally they tried to sell us a used car instead of doing the repair. Aamco figured out we just needed a new PCV valve and that oil was being sucked through the valve into the intake manifold. That's why we had no oil in the engine yet there was no sign of leakage or burning. $400. So North Penn Mazda is either snake oil salesmen or completely incompetent. Either way, we won't be back. More
by godzilla614
Employees Worked With
Don't remember, don't care
July 21, 2013
Walked into North Penn Mazda to get my Mazda 3 hatchback serviced. The part was under warrenty and was told it would be about an hour so I said no problem and figured I would look at the cars in the showro serviced. The part was under warrenty and was told it would be about an hour so I said no problem and figured I would look at the cars in the showroom. That's when I saw Dan Oestreich and figured I would go over and say hi since Dan was the guy who sold me the 3. We got to talking about how I loved the 3 but with 3 girls the car had just gotten small. We spoke about some things like room, price, and gas mileage. The numbers he talked about on larger cars were in the ballpark concidering I was only 24 months into a 42 month lease. So We took the Mazda 5 and the 6 for a ride. I liked the 5 but felt like it was more of an All Wheel step up from my 3. Not a bad thing but nothing that made me excited to try and get out of my lease. Then we took the 6 GT for a ride. Man was that fun. Really didn't expect to go in the dealership and get excited about a car!!! Dan even let me drive it over to my wife's work to see what she thought. Bottom line, Dan helped me get out of my lease and into that beautiful 2014 Mazda 6. Had to roll a little money over but kept the payments on a new lease in my range. Not to mention, because of the safety features my insurance actually went down. So that along with the mileage actually means I will be saving monthly eventhough my payment on the car went up a little bit. Glad I went over to talk to Dan. I think because he was just "real" with me and not agressive, it helped the deal get done. Though honestly I just went in to get something fixed! So if you have a question about your lease or are looking for something fun to drive but are not sure... go over and talk to Dan and North Penn Mazda. You never know! Thanks again Dan! More
by mccleod
Employees Worked With
