North Park Volkswagen
San Antonio, TX
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The sales experience was excellent and could not have been better. Chelley is very knowledgeable about her product and it showed. Very pleasant experience. Since the sale, there have been many problem been better. Chelley is very knowledgeable about her product and it showed. Very pleasant experience. Since the sale, there have been many problems with the infotainment system (not Chelley's fault at all) and getting answers has been difficult and slow. The dealerships people that have been involved in trying to solve the issues have been great. . . Volkswagen itself could be much better and more forthcoming. The North Park dealership deserves praise. Volkswagen itself not so much. More
They were prompt professionals and prices were reasonable waiting room was neat and clean snacks and drinks were available location is not nearest VW dealership to me but I enjoyed your services waiting room was neat and clean snacks and drinks were available location is not nearest VW dealership to me but I enjoyed your services More
Albert, Andrea and staff were very kind and attentive to my car needs. Very professional in explaining is airbag issue my car had. The issue was fixed, and my car was ready as promised. my car needs. Very professional in explaining is airbag issue my car had. The issue was fixed, and my car was ready as promised. More
North Park is by far the best dealership I've dealth with in years. Trini was my Sales Consultant, what a total professional! He made the entire process feel like a visit with an old friend. He coordinated t in years. Trini was my Sales Consultant, what a total professional! He made the entire process feel like a visit with an old friend. He coordinated the window tint and made it happen so that when I left with the new car it was ready to go without a lot of return visits for add-ons. Thanks Trini and North Park! More
Chelley was truly a great saleperson to deal with. She was informative and really listened to what I was looking for. She also very personable and friendly. She followed thru with checking in on me She was informative and really listened to what I was looking for. She also very personable and friendly. She followed thru with checking in on me. I also dealt with Bob, who was also very friendly. More
Debbie and the other employees I interacted with were extremely kind and welcoming. This was my first experience purchasing a car and they made a potentially intimidating experience simple and pleasurabl extremely kind and welcoming. This was my first experience purchasing a car and they made a potentially intimidating experience simple and pleasurable. I will be recommending this dealership to anyone who wants a VW! More
Andrea and staff are wonderful! They always go above and beyond! From buying the Atlas to service times, I have had nothing but a great experience! They always go above and beyond! From buying the Atlas to service times, I have had nothing but a great experience! More
Andrea was awesome. NorthPark is so lucky to have her as an Advisor.Great asset to your company. I contacted her the day before about my wife's Passat but when I came to NorthPark is so lucky to have her as an Advisor.Great asset to your company. I contacted her the day before about my wife's Passat but when I came to drop it off for service my Jetta battery died. Andrea kept me updated and the technician who inspected the car realized I need new tires because they were over 6 years old. I called Andrea several times that afternoon concerning the tires and she was very cordial and understanding. Gave me all the information and more that I needed. Andrea is truly "Awesome". More