
North Park Volkswagen
San Antonio, TX
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My experience with North Park VW was truly exceptional. Very knowledgeable team. Chelley Mendoza walked me through and explained all the options in the suv before and after the sale. Jamal Deias did a grea Very knowledgeable team. Chelley Mendoza walked me through and explained all the options in the suv before and after the sale. Jamal Deias did a great job in financing my new vehicle. I'm very grateful to the whole team! More
Things started off great, then got a little rocky but because of a mix up due to miscommunication but due to great customer service, effort, and the help of Trini and his sales manager, I was able to get because of a mix up due to miscommunication but due to great customer service, effort, and the help of Trini and his sales manager, I was able to get the exact car that I wanted. I really do appreciate them for making things right for me. Overall, I am satisfied with my experience. More
I already wrote an excellent review but I believe it did not save properly but please excuse if you see 2 reviews. Service advisor Jeremie met me in the service bay. We discussed my 30,000 mile maintenanc not save properly but please excuse if you see 2 reviews. Service advisor Jeremie met me in the service bay. We discussed my 30,000 mile maintenance checkup and my concern about my infotainment center which has given small problems soon after I purchased the vehicle. The service technician performed all of the checkup and Jeremie asked me to talk to the technician about my infotainment problems. He performed a complete update up to VW standards. He then told me I would have to reset the specifications that I want. I left and so far the infotainment unit is performing correctly but it’s only been 24 hours. We will if this lasts as I love VW products. More
Great service by Fermin and Mark in Finance. Location was convenient and the building itself was very clean. Could not have asked for a better cary-buying experience. Location was convenient and the building itself was very clean. Could not have asked for a better cary-buying experience. More
Friendly staff, good communication, and informative descriptions for the services rendered. Good to know I can count on a dealership in the same ownership group I am employed by. descriptions for the services rendered. Good to know I can count on a dealership in the same ownership group I am employed by. More