North Park Subaru

responsiveness of service department When an appointment for new tires wasn't available on the day I requested, Trey, my service representative, suggested that I bring the car in and he w When an appointment for new tires wasn't available on the day I requested, Trey, my service representative, suggested that I bring the car in and he would work the service in that day whenever possible. This was very gracious of him, and it put my mind at ease when I took a long road trip the next day.. More

Excellent buying experience I have bought my share of new vehicles in the past and my experience with NP Subaru has been the best. I am giving my experience a 5 star rating beca I have bought my share of new vehicles in the past and my experience with NP Subaru has been the best. I am giving my experience a 5 star rating because of Allen Hodapp,, my sales consultant. He was very caring and attentive. He made me feel very comfortable and never pressured. He also made my experience fun and enjoyable. Allen is very knowledgeable and really cares about the customers coming in to the dealership. Allen made sure I got the vehicle I wanted. I love my new Subaru Forester. I highly recommend NP Subaru and Allen Hodapp. I also want to say thank you to Brian Simpson for all his help. YGuzman More

Abismal phone response Generally I have been pleased with the dealership but today I tried to contact the service department about a billing charge. I waited twenty minutes Generally I have been pleased with the dealership but today I tried to contact the service department about a billing charge. I waited twenty minutes until I hung up with no response from a human. If you are interested in doing business with them their service department leaves a lot to be desired. More

Chris who is always top notch. Professional, courteous and friendly as always. Thank you all for taking such good care of my Forester. Still driving really good and hope it continue Professional, courteous and friendly as always. Thank you all for taking such good care of my Forester. Still driving really good and hope it continues. More

Oil change and tire rotation The Team provided excellent providing the service I needed for my Subaru Forrester. I was totally impressed with the cleanest of my Subaru when servic The Team provided excellent providing the service I needed for my Subaru Forrester. I was totally impressed with the cleanest of my Subaru when service was completed. Thank you! More

This is my second Subaru! I have used this dealership since 2012. They have always listened to my questions and worked to solve the problems. Love the waiting area....great cof I have used this dealership since 2012. They have always listened to my questions and worked to solve the problems. Love the waiting area....great coffee and snacks! More

Awesome! Repeat customer! Again, I was very impressed with customer service at North Park Subaru. Bobby Bustamante helped us buy a beautiful 2019 Crosstrek. Bobby found the exa Again, I was very impressed with customer service at North Park Subaru. Bobby Bustamante helped us buy a beautiful 2019 Crosstrek. Bobby found the exact car I wanted from Houston with only one phone call to him. He had it shipped to the dealer the next day. This is my second Subaru from North Park. I will continue to buy from them! More

Quality service performed on a Saturday I purchased my 2018 Subaru Crosstrek in July, so it was time for my first 6 month warranty service. Unfortunately, a few days before my appointment I I purchased my 2018 Subaru Crosstrek in July, so it was time for my first 6 month warranty service. Unfortunately, a few days before my appointment I had to have emergency eye surgery. I had to call to reschedule for a time that my husband could take the car in without missing work. I was extremely pleased that the dealership was able to accommodate us on Saturday morning, otherwise it would have been a few weeks before we could make it. My husband said there was a bit of a wait but that everyone was friendly and that everything appeared to be done as required. More

Excellent experience! Paul Avalos went above my expectations. He reached out to me when my vehicle became available after someone else attempted to buy it and their deal fe Paul Avalos went above my expectations. He reached out to me when my vehicle became available after someone else attempted to buy it and their deal fell through. Even personally delivered my vehicle to my house the next morning after I bought it. I will definitely be reaching out to him for any future vehicle purchases. More

Excellent salesman David Silva was extremely knowledgeable, helpful, and patient through my entire car buying experience. I bought a Certified Pre-Owned Subaru Forester, David Silva was extremely knowledgeable, helpful, and patient through my entire car buying experience. I bought a Certified Pre-Owned Subaru Forester, and was very satisfied with David's no-pressure, patient demeanor. This is the first time I've bought a new-to-me car in sixteen years, and the process was very pleasant, thanks to David! I would highly recommend him as a salesperson to anyone in the market for a great Subaru vehicle! More