North Park Subaru at Dominion

Can’t say enough about the service yesterday at Dominion North Park my battery needed to be replaced I didn’t have an appointment they worked me in. Amanda updated me periodically on the status of work bein North Park my battery needed to be replaced I didn’t have an appointment they worked me in. Amanda updated me periodically on the status of work being done. She made my unexpected visit to the service department pleasant. thank you for your help More

I scheduled an appointment on July 26 at noon for an oil change, but when I arrived they indicated I didn't have an appointment. Their website says they have a quick oil change service at this location and change, but when I arrived they indicated I didn't have an appointment. Their website says they have a quick oil change service at this location and yet was told to drive 20 minutes to their other location to receive an oil change. The next earliest appointment at this location was two weeks. Later that same day I called service department and no one answered the phone for 15 minutes and then immediately hung up. I called back and it took another 5 minutes for someone to answer. I asked to speak with the service manager and was told they were both unavailable. It has been a week and no one has called or left a message. This lack of service both surprised and disappointed me. I'm planning a trip and want my 2020 Subaru Outback serviced before I left, but it appears that's not going to happen. More

Salesperson knew what we were looking for. Vehicle was waiting when we arrived. No back and forth with manager. Done in 2-1/2 hrs. waiting when we arrived. No back and forth with manager. Done in 2-1/2 hrs. More

I bought at North Park due to great service I heard of, & they do not disappoint! People were wonderful, service great, explained all, car cleaned, Excellent job! they do not disappoint! People were wonderful, service great, explained all, car cleaned, Excellent job! More

One of the major reasons I purchased my most recent Outback from North Park Subaru at Dominion is because of their incredible service department. Everything is aimed at keeping the customer apprised a Outback from North Park Subaru at Dominion is because of their incredible service department. Everything is aimed at keeping the customer apprised as to the work that's being done, via text and or voice. Superb professionalism and pleasant waiting area. And if you want to take a hike while waiting, Friedrich Wilderness Park is a short walk away! More

Best car buying experience ever. I never thought car buying could be so pleasant. Dave Diaz was amazing, always helpful and never pushy. I highly recommend this dealership. buying could be so pleasant. Dave Diaz was amazing, always helpful and never pushy. I highly recommend this dealership. More

Love my new 2021 Forestor Sport! Great car buying experience! Bert Rivas made the car buying experience so enjoyable. Very knowledgeable and professional! Thank you for going above and beyond... experience! Bert Rivas made the car buying experience so enjoyable. Very knowledgeable and professional! Thank you for going above and beyond... More

They treated me great especially the salesman that helped me out since the very beginning since I had to wait a couple weeks to get the car I wanted but Dave Diaz was awesome for helping me with everything I me out since the very beginning since I had to wait a couple weeks to get the car I wanted but Dave Diaz was awesome for helping me with everything I could've possibly needed. My best car buying experience yet! More

Excellent customer service, care & follow-through for vehicle owners. Recently had an engine crap out on 2015 Forester XT & they were supportive with corporate to replace the engine. These are folks th vehicle owners. Recently had an engine crap out on 2015 Forester XT & they were supportive with corporate to replace the engine. These are folks that care about your business & address challenges like pro's. More

Fast and Friendly Service Appointment made online and car was serviced for scheduled maintanence. Car was promised in stated time. Waiting area was clean, TVs, computers and Appointment made online and car was serviced for scheduled maintanence. Car was promised in stated time. Waiting area was clean, TVs, computers and refreshments provided. There were areas for childrens and pets. More