North Park Mazda

Watch out for bait and switch. Price was quoted over eMail, reneged in person, much higher price demanded. I won't be going there again. eMail, reneged in person, much higher price demanded. I won't be going there again. More

BEWARE dealing with this dealership and it's service department. When my accelerator on my Tribute stuck on the highway (very serious problem and terrifying experience), I was told to bring the car in t department. When my accelerator on my Tribute stuck on the highway (very serious problem and terrifying experience), I was told to bring the car in to be checked out by the dealer. North Park Mazda not only charged me over $100 to tell me what was wrong, they refused to accept responsibility for their faulty machinery or repair it. When I attempted to have my vehicle towed off their property after paying the fee, the tow-truck driver found that they had mis-placed my car and none of the employees knew where it was. I had to arrange and pay for another tow the following day. When I tried to talk to Tony in the service department about it, I was argued with, yelled at and hung up on, twice. This story may sound extreme, but it did happen. Please proceed with caution. I am completely disappointed with my experience there. More