Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
North Park Chevrolet - Service Center
Castroville, TX
24 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
24 Reviews of North Park Chevrolet - Service Center
Sort by
March 05, 2018
Great customer service. I've had to make a couple of appointments, the first to replace an item under warranty and the second for an oil change. I really enjoy working with I've had to make a couple of appointments, the first to replace an item under warranty and the second for an oil change. I really enjoy working with Joseph Allsup. He works with my schedule and is accurate in his repair length estimates. More
by Michelle
Employees Worked With
Joseph Allsup
December 30, 2017
Joseph service department Well I liked to thank Chevrolet in castroville, tx my suburban has been running good since I’ve taken to get repaired with you guys. Most importantly Well I liked to thank Chevrolet in castroville, tx my suburban has been running good since I’ve taken to get repaired with you guys. Most importantly the gentleman by the name of Joseph in the service department great customer service skills and took care of me from the first time I came in till the last day I picked up my suv. Thank you. Also the gentleman at the front desk where you pick up or drop of your keys to get repaired I forgot his name but very patient spirit and I thank him as well for making me want to come back in the near future. thanks castroville chevy dealership !!! More
by Vanessagongora
Employees Worked With
Joseph
November 07, 2017
Great Customer Service! They are always friendly and courteous. I trust them with my car completely. I have never had any problems and will continue to have them service my C They are always friendly and courteous. I trust them with my car completely. I have never had any problems and will continue to have them service my Camaro as they have done for almost 8 years. Great customer service! More
by silverstar
Employees Worked With
Joseph Allsup
September 02, 2017
Poor service and lies. Lies. The dealership sold me a defective truck and did everything they could to avoid remedying the issue until it was beyond buyback mileage. The ser Lies. The dealership sold me a defective truck and did everything they could to avoid remedying the issue until it was beyond buyback mileage. The service department also did a service on my air vents which affected the blower and now makes a loud noise when it blows. Told them about it. Didn't even get looked at. Looked at the service notes, not even in there. The original salesman sold me a truck thst was a demo and assured me that it had all the same warranty as the one I wanted off the lot. Never owned, never sold, just was used for service customers. Well, according to GM, it's a used truck and prepared by the dealership. I was lied to. And GM denied any buyback because it supposedly is preowned. I was LIED TO by the salesman. I was told it is still considered brand new. Severely dissatisfied! More
by Martin Ortiz
Employees Worked With
Joe ( disrespectful service manager with a crummy attitude)
