North Park Chevrolet - Service Center

I will gladly drive to Castroville for service on my 2014 Silverado. They were able to start working on my truck immediately. When parts were delayed, Christina made sure to call me and give me transportat Silverado. They were able to start working on my truck immediately. When parts were delayed, Christina made sure to call me and give me transportation options. This dealership provides friendly service. Patience with people like me is always impressive. Thank You so much. I have found my new Chevy Service and Dealer More

Very pleased and staff is very quick to help you no waiting like other dealers. This dealer is always organized when it comes to my maintenance. waiting like other dealers. This dealer is always organized when it comes to my maintenance. More

I have always had a great experience at North Park Chevrolet. I plan on purchasing my next vehicle from them. They really care about their customers and I appreciate that! Chevrolet. I plan on purchasing my next vehicle from them. They really care about their customers and I appreciate that! More

Bought a 2020 Silverado and my husband hasn’t even had it it’s been in your service department going on a total of more than a month. Totally dissatisfied he tried to trade it in but then that’s when the ga it’s been in your service department going on a total of more than a month. Totally dissatisfied he tried to trade it in but then that’s when the games began poor poor experience. More

Great service! Super fast and they get right to service! Would definitely recommend Christina She is great super nice and very detailed in explaining everything (paperwork). Thank You North Park Chevorlet C Would definitely recommend Christina She is great super nice and very detailed in explaining everything (paperwork). Thank You North Park Chevorlet Castroville your service was fantastic!! More

Good Service Went in for an oil change package and installation of front plate. Customer service was great. No word on the tire rotation that was supposed to be in Went in for an oil change package and installation of front plate. Customer service was great. No word on the tire rotation that was supposed to be included in the package I purchased. I had to come back for the front plate install even though I made the appointment online four days prior. Not sure why the bracket wasn’t ordered at the time the appointment was noted in the system. The wait on my second return was longer than I expected and there were no snacks available even though it was only 9 AM. The people were friendly and courteous. Joe was extremely helpful and did apologize for the oversight and the wait. More

Had bought a new 2018 Chevy Silverado in September 2018 .the Christina Baldwin went out of her way to make sure we were satisfied .they always try to accommodate us .I will choose North park over my hometown dea Christina Baldwin went out of her way to make sure we were satisfied .they always try to accommodate us .I will choose North park over my hometown dealer ! More

Great Service I was in and out very quick and they took the time to fix an item they didn't have to. They were friendly, very help, and quick. All the things we c I was in and out very quick and they took the time to fix an item they didn't have to. They were friendly, very help, and quick. All the things we customers want out of a dealership. Great Service Michael More

Best kept secret in Castroville It’s always great to go in to the dealership where I purchased my vehicle. Everyone at North Park Chevrolet always quick to assist you and keeping you It’s always great to go in to the dealership where I purchased my vehicle. Everyone at North Park Chevrolet always quick to assist you and keeping you informed with your vehicle that is being serviced. They all provide great customer service each time I have been there. I always recommend this dealership and service department to everyone. It’s like the best kept secret in Castroville More

Communications Breakdown Turned my 2018 Malibu in for warranty service work on the fuel indication system. Couldn't fill the gas tank all the way. The gas gauge never indicate Turned my 2018 Malibu in for warranty service work on the fuel indication system. Couldn't fill the gas tank all the way. The gas gauge never indicated above 3/4 full. The gauge both analog and digital kept varying back and forth between 1/2 and 3/4 full. Turned the car in at 0800 on the 9th of October, as scheduled and heard nothing until L called up the next afternoon to check on it At that time I had to wait until I got a call back and found out a replacement fuel indicating sensor had come in and Parts had not advised the Maintenance Adviser Ron who had been handling my problem The car was ready, but the communications breakdown resulted in my having to check on the status of my car Lewis Curtis 210-677-0480.. . More