North Park Chevrolet

Great Service I was in and out very quick and they took the time to fix an item they didn't have to. They were friendly, very help, and quick. All the things we c I was in and out very quick and they took the time to fix an item they didn't have to. They were friendly, very help, and quick. All the things we customers want out of a dealership. Great Service Michael More

Best kept secret in Castroville It’s always great to go in to the dealership where I purchased my vehicle. Everyone at North Park Chevrolet always quick to assist you and keeping you It’s always great to go in to the dealership where I purchased my vehicle. Everyone at North Park Chevrolet always quick to assist you and keeping you informed with your vehicle that is being serviced. They all provide great customer service each time I have been there. I always recommend this dealership and service department to everyone. It’s like the best kept secret in Castroville More

Communications Breakdown Turned my 2018 Malibu in for warranty service work on the fuel indication system. Couldn't fill the gas tank all the way. The gas gauge never indicate Turned my 2018 Malibu in for warranty service work on the fuel indication system. Couldn't fill the gas tank all the way. The gas gauge never indicated above 3/4 full. The gauge both analog and digital kept varying back and forth between 1/2 and 3/4 full. Turned the car in at 0800 on the 9th of October, as scheduled and heard nothing until L called up the next afternoon to check on it At that time I had to wait until I got a call back and found out a replacement fuel indicating sensor had come in and Parts had not advised the Maintenance Adviser Ron who had been handling my problem The car was ready, but the communications breakdown resulted in my having to check on the status of my car Lewis Curtis 210-677-0480.. . More

Almost had 5 stars.. I love the new truck and Adolfo was helpful, but I was supposed to receive a $50 gift card for test driving (and purchasing) and never did. I asked I love the new truck and Adolfo was helpful, but I was supposed to receive a $50 gift card for test driving (and purchasing) and never did. I asked about it for weeks, but eventually I stated to feel petty and frustrated. I love my new Chevy though! More

New Purchase, horrible communication/paperwork Very slow on processing paperwork, will not call & follow up on issues with new purchase. No service after the sale. Conflicting stories on why pape Very slow on processing paperwork, will not call & follow up on issues with new purchase. No service after the sale. Conflicting stories on why paperwork has not been sent out. Out of state purchase process was not explained up front. 30+ days without MCO & buyer's order after picking up the car. More

Eric Smith went out of his way for us. We found the truck that we wanted online. Eric Smith was very helpful getting the details verified for us. He then drove the vehicle from Castrovill We found the truck that we wanted online. Eric Smith was very helpful getting the details verified for us. He then drove the vehicle from Castroville to the north side of San Antonio to help us coordinate a necessary modification. Eric was friendly, honest, and pleasant to work with. It's easy to tell that he's invested in his community. More

"Great service" The facility was nice and clean. Loved the kid's area. Staff from salesman to finance dept. . was friendly and helpful. Just wanted to say thank you f The facility was nice and clean. Loved the kid's area. Staff from salesman to finance dept. . was friendly and helpful. Just wanted to say thank you for a "great experience". More

Excellent When my husband and I Arrive at Dealership after seeing a truck online we we're interested in.. Mr.Mario Greet us Very Professional. Great person ..H When my husband and I Arrive at Dealership after seeing a truck online we we're interested in.. Mr.Mario Greet us Very Professional. Great person ..Highly RECOMMEND... More

Great customer service. I've had to make a couple of appointments, the first to replace an item under warranty and the second for an oil change. I really enjoy working with I've had to make a couple of appointments, the first to replace an item under warranty and the second for an oil change. I really enjoy working with Joseph Allsup. He works with my schedule and is accurate in his repair length estimates. More

Wonderful experience I would like to thank North Park Chevy for a wonderful buying experience. From the salesman Lee Pireles to the finance dept. Eddie Tamez and Jesse Gue I would like to thank North Park Chevy for a wonderful buying experience. From the salesman Lee Pireles to the finance dept. Eddie Tamez and Jesse Guerra to the sales manager Hector Davila, you guys are awesome. A special thank you to Hector Davila for going above and beyond to find the vehicle that I wanted. Thank you all for your hard work and dedication to making my buying experience a great one. I really love my new Chevy Equinox. More