North Park Chevrolet

Good Service Went in for an oil change package and installation of front plate. Customer service was great. No word on the tire rotation that was supposed to be in Went in for an oil change package and installation of front plate. Customer service was great. No word on the tire rotation that was supposed to be included in the package I purchased. I had to come back for the front plate install even though I made the appointment online four days prior. Not sure why the bracket wasn’t ordered at the time the appointment was noted in the system. The wait on my second return was longer than I expected and there were no snacks available even though it was only 9 AM. The people were friendly and courteous. Joe was extremely helpful and did apologize for the oversight and the wait. More

Happy Customer Would highly recommend this dealership. Worked with Eli and Justin, they rocked! Let me know what was happening every step of the way, very friendly, Would highly recommend this dealership. Worked with Eli and Justin, they rocked! Let me know what was happening every step of the way, very friendly, helpful and overall amazing. Will be back to purchase another vehicle in the future! More

Had bought a new 2018 Chevy Silverado in September 2018 .the Christina Baldwin went out of her way to make sure we were satisfied .they always try to accommodate us .I will choose North park over my hometown dea Christina Baldwin went out of her way to make sure we were satisfied .they always try to accommodate us .I will choose North park over my hometown dealer ! More

North Park Chevy Rocks Great place to buy a vehicle. Mr. Andrew Zapata helped us find a great deal on a 2019 Traverse. North Park gave us a better trade in value than a popu Great place to buy a vehicle. Mr. Andrew Zapata helped us find a great deal on a 2019 Traverse. North Park gave us a better trade in value than a popular Chevy dealer in San Antonio. Everyone at North Park is very nice and friendly. Great prices. I would definately recommend North Park Chevrolet. More

Great Service I was in and out very quick and they took the time to fix an item they didn't have to. They were friendly, very help, and quick. All the things we c I was in and out very quick and they took the time to fix an item they didn't have to. They were friendly, very help, and quick. All the things we customers want out of a dealership. Great Service Michael More

Best kept secret in Castroville It’s always great to go in to the dealership where I purchased my vehicle. Everyone at North Park Chevrolet always quick to assist you and keeping you It’s always great to go in to the dealership where I purchased my vehicle. Everyone at North Park Chevrolet always quick to assist you and keeping you informed with your vehicle that is being serviced. They all provide great customer service each time I have been there. I always recommend this dealership and service department to everyone. It’s like the best kept secret in Castroville More

Communications Breakdown Turned my 2018 Malibu in for warranty service work on the fuel indication system. Couldn't fill the gas tank all the way. The gas gauge never indicate Turned my 2018 Malibu in for warranty service work on the fuel indication system. Couldn't fill the gas tank all the way. The gas gauge never indicated above 3/4 full. The gauge both analog and digital kept varying back and forth between 1/2 and 3/4 full. Turned the car in at 0800 on the 9th of October, as scheduled and heard nothing until L called up the next afternoon to check on it At that time I had to wait until I got a call back and found out a replacement fuel indicating sensor had come in and Parts had not advised the Maintenance Adviser Ron who had been handling my problem The car was ready, but the communications breakdown resulted in my having to check on the status of my car Lewis Curtis 210-677-0480.. . More

Almost had 5 stars.. I love the new truck and Adolfo was helpful, but I was supposed to receive a $50 gift card for test driving (and purchasing) and never did. I asked I love the new truck and Adolfo was helpful, but I was supposed to receive a $50 gift card for test driving (and purchasing) and never did. I asked about it for weeks, but eventually I stated to feel petty and frustrated. I love my new Chevy though! More

New Purchase, horrible communication/paperwork Very slow on processing paperwork, will not call & follow up on issues with new purchase. No service after the sale. Conflicting stories on why pape Very slow on processing paperwork, will not call & follow up on issues with new purchase. No service after the sale. Conflicting stories on why paperwork has not been sent out. Out of state purchase process was not explained up front. 30+ days without MCO & buyer's order after picking up the car. More

Eric Smith went out of his way for us. We found the truck that we wanted online. Eric Smith was very helpful getting the details verified for us. He then drove the vehicle from Castrovill We found the truck that we wanted online. Eric Smith was very helpful getting the details verified for us. He then drove the vehicle from Castroville to the north side of San Antonio to help us coordinate a necessary modification. Eric was friendly, honest, and pleasant to work with. It's easy to tell that he's invested in his community. More