North Olmsted Chrysler Jeep Dodge Ram

Fantastic Experience more than once i love these guys...myself and my family bought 4 vehicles from them so far...prices are absolutely unmatched...by far the best prices across northeas i love these guys...myself and my family bought 4 vehicles from them so far...prices are absolutely unmatched...by far the best prices across northeast Ohio...we shopped each vehicle and no one was able to beat North Olmsted.. each and every time we walked in we were treated with utmost respect...service is fantastic and prices are more than fair...our sales guy Christian was extremely helpful and did not waste our time...each time we bought the car we got an absolute best deal the first time...service is fantastic...my only issue was the detail job on my Jeep...they could do a little better job in detailing and cleaning department...in any event, i highly recommend this dealership More

Too lazy to call My husband made an appointment to go see a specific car. We were driving over an hour so we asked that they call us if it was no longer available. W My husband made an appointment to go see a specific car. We were driving over an hour so we asked that they call us if it was no longer available. We were 10 minutes away when they called and said it sold THE DAY BEFORE. The salesman's excuse was that he wasn't there and didn't know it sold. The problem is that he emailed us several times THE DAY BEFORE the confirm the appointment and tell us about other vehicles we might be interested in, never mentioning the one we were coming to see was sold. Even if he wasn't there, surely someone could have called. Wasted our time. and didn't really even seem to care. More

Horrible customer service Service department is horrible no one knows what they are doing employees are not properly trained give out wrong information. Would never buy from th Service department is horrible no one knows what they are doing employees are not properly trained give out wrong information. Would never buy from this dealership or bring my vehicle for service More

Fair pricing. Didn't take too long. Fair trade in values Anthony was great to work with. Gave me great pricing right up front and was honest about everything. Found me the vehicle I wanted in just a few ho Anthony was great to work with. Gave me great pricing right up front and was honest about everything. Found me the vehicle I wanted in just a few hours and had it delivered to the dealership for me. Gave me good values on the trade ins that I turned into them as well. Would definitely be back to purchase another truck from them! More

xxxxxxxxx sales tactics void The manager at North Olmsted Dodge Jeep is very unprofessional they use xxxxxxxxx sales tactics advertise a much lower price online then refuse to sel The manager at North Olmsted Dodge Jeep is very unprofessional they use xxxxxxxxx sales tactics advertise a much lower price online then refuse to sell for that price they would not come close to what 3 other dealer ships offered me on trade using a vin specific look up they forced me to test drive the vehicle before they would give me an appraisal on my trade in. I left this dealership very upset and I would warn anyone looking to buy there to go elsewhere. More

Worst salesman ever Immediately upon entering the dealership I could tell my salesperson Matt was not someone who is customer oriented. He was uneducated on the vehicle I Immediately upon entering the dealership I could tell my salesperson Matt was not someone who is customer oriented. He was uneducated on the vehicle I was interested in and had a less than pleasant personality. Even the test drive was uncomfortable and awkward. Despite my hesitation with my salesperson I liked the car and was prepared to buy outright. When it came down to price negotiation Matt became severely agitated when I offered $1200 leads than what he was asking because the vehicle was not equipped with several of the features he originally told me it was. I felt my offer was very fair and he actually got annoyed as if I were wasting HIS time. Funny because I drove 2 hrs just to see this vehicle. As a woman I felt Matt had an aggressive almost bulling approach. Good thing I don't get intimidated easily. I walked right out of that dealership and will never go back. More

This dealership/Joe Peck is ABSOLUTELY HORRIBLE Avoid North Olmsted Chrysler Jeep after working with a clearly new sales person I met General sales manager Joe Peck, now I know why car people hav Avoid North Olmsted Chrysler Jeep after working with a clearly new sales person I met General sales manager Joe Peck, now I know why car people have the reputation of being xxxx BAGS. This guy is a lying slime ball who has no business being in any type of management position . STAY CLEAR OF THIS DEALERSHIP!! Cannot even give this place one star. More

Terrible experience Absolutely terrible experience. My work told me to go pick out a car based on a new promotion. I thought I was in for a real treat but this dealership Absolutely terrible experience. My work told me to go pick out a car based on a new promotion. I thought I was in for a real treat but this dealership just destroyed that and turned the whole thing into a waste of my time and a lot of stress on my end. Communication was terrible, the car was not ready when I was told it would take 20 minutes for me to pick it up and it was delivered with no gas, garbage in the compartments and I had to wipe down the inside glass when I got home. That's right I got a brand new car and had to go home and clean it. They offered to help me set up my phone to link to the car but didn't know how to troubleshoot when it didn't connect. It took me nearly 3 hours to get off the lot (not 20 minutes.) Overall, I was extremely disappointed with the service. My buddy who received the same promotion at the same time received his car 2 weeks earlier through a competitor and talked about how easy his process was. It just seemed like no one at the dealership wanted to work with me and my situation. More

Good experience twice for service I have purchased a new car from Spitzer in Brookpark, and Brunswick auto mart. I would not go back for service to either ( A Grand Caravan and a Town I have purchased a new car from Spitzer in Brookpark, and Brunswick auto mart. I would not go back for service to either ( A Grand Caravan and a Town and country) I have found the best Chrysler service dealer in the area. I have been there twice, and both pleasant experiences, very common sense and not pushy. I will go there for my next car. More

Worst car dealership I have dealt with.. do I need to say anything else.....also, I recommend if you get George "Mac" McGee as a sales representative IMMEDIATELY ask for someone else. do I need to say anything else.....also, I recommend if you get George "Mac" McGee as a sales representative IMMEDIATELY ask for someone else. More