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North Knoxville Chrysler Dodge Jeep Ram
Knoxville, TN
215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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215 Reviews of North Knoxville Chrysler Dodge Jeep Ram
September 29, 2023
Tim stuck with me and kept working on our deal until I became the owner of a new Wrangler that I wanted at his North Knox dealership...I couldn't ask for a better sales person to work with me...always cou became the owner of a new Wrangler that I wanted at his North Knox dealership...I couldn't ask for a better sales person to work with me...always courteous, quick with a smile, and quick to return a call. He's also knowledgeable about what he is selling. I know who I'm going to call when our family needs another vehicle...! More
by drice0517
Employees Worked With
Ryan Goad, Tim Fredericks, Ashley Hatton
September 26, 2023
Recently purchased a 2024 Wrangler from North Knox Jeep and had the pleasure of working with Jonathan Pryor. The experience was seamless and Jonathan was incredibly knowledgeable and helpful. Highly recomm and had the pleasure of working with Jonathan Pryor. The experience was seamless and Jonathan was incredibly knowledgeable and helpful. Highly recommend! More
by i4c
Employees Worked With
Rebekah Bean, Gary Burchfield, Chris Jardet, Jacob Marlow, Jonathan Pryor, Keith Russell, Mark Collins, Ryan Goad, Chris Anderson, Jordan Queener
September 23, 2023
I bought a vehicle here last Saturday. As I was pulling off the lot I noticed a knocking sound coming from the AC. I called my sales rep immediately and he said he would talk to service ab As I was pulling off the lot I noticed a knocking sound coming from the AC. I called my sales rep immediately and he said he would talk to service about the issue. Fast forward to Thursday I dropped the vehicle off to get it sorted. I was then told that they wouldn’t take care of the issue and that I’d have to pay $400 to replace the blower motor! An issue that was clearly wrong with the vehicle when I purchased it. Mark, the GM, refused to do the right thing and insisted I pay $400 to fix the pre-existing issue. Stay far away from this dealership if you’re looking for honesty and integrity. What a terrible way to do business. More
by Frank
Employees Worked With
David Carter, Jacob Marlow, Mark Collins, Zach Knox
September 21, 2023
They gave me a higher trade in value on my vehicle than other dealers in the area. Very good used inventory, and my salesperson Daniel was super knowledgeable and helpful. I wish other things in life wer other dealers in the area. Very good used inventory, and my salesperson Daniel was super knowledgeable and helpful. I wish other things in life were as easy as this experience was! More
by rory
Employees Worked With
Daniel Martinez
September 18, 2023
I worked with James Brown at North Knox Jeep. He was just such a great guy. First of all, he’s wide awake and just gets what he’s hearing, so miscommunication is not a problem. He’s very respectf He was just such a great guy. First of all, he’s wide awake and just gets what he’s hearing, so miscommunication is not a problem. He’s very respectful of budget and knows how to work with what’s going on with an individual. You understand any dealer wants to sell cars, but with James it becomes clear he cares about the person in front of him and isn’t staring at them as a target. That feels great. Working with him feels like pressure is being taken off, instead of being put on. When you kind of expect to maybe be taken when buying a car, it’s refreshing to feel like someone actually cares about a bigger picture; the person and not the dollar signs. I haven’t bought my car, yet, but exploring and considering and talking with James Brown certainly let me know I’d like to buy from him! More
by Cocoindependence
Employees Worked With
James Brown
September 16, 2023
Ryan Goad, the Internet Sales Manager, was very professional in selling me my new Wrangler, no high pressure tactics used, and he even assisted me when he saw me come in to check a lug nut which wa professional in selling me my new Wrangler, no high pressure tactics used, and he even assisted me when he saw me come in to check a lug nut which was frozen on one wheel, the great service department finished the job within a couple of hours. But even the waiting was good, two stores and a cafe with good food and beverages at the dealership. Oh yes, I really did drive all the way from the Florida Keys.......1000 miles, to buy that new Jeep Wrangler at North Knoxville CDJR. I had never even considered purchasing a new vehicle on-line and the dealership and Mr. Goad, made the experience very easy. Tommy, Ramrod Key, Florida. PS: A special thanks to the official at the dealership who offered to buy me lunch and beverage at their cafe when he saw me waiting........but I had already dined there, and no one at any dealership has ever done that before. More
by TOMMY., FLORIDA KEYS
Employees Worked With
LINZIE RIVERS, SERVICE DEPARTMENT, David Carter, David Clendenon, Jacob Marlow, Ryan Goad, Zach Knox
