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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
418 Reviews

418 Reviews of North Hollywood Toyota - Service Center

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May 25, 2024

Efficient and friendly service from beginning to end, kept me in the loop throughout the process. More

by MSHAMLO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 25, 2024

They are very attentive, kind, and reassuring. Angel was amazing and ordered the part I needed right away. It came very fast and my car did not take long to fix! More

by pippen2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 25, 2024

Professional, friendly, and knowledgeable! !! The staff were helpful and worked their best to give great customer service. More

by ANDI.BLOVETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Chip
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 24, 2024

North Hollywood Toyota was an easy good reliable experience taking care of my car problems and maintenance More

by martinez_alex2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
May 25, 2024 -

North Hollywood Toyota responded

Our #1 North Hollywood Toyota team appreciates your positive feedback and 5 stars!

May 24, 2024

Great service and informative. Very attentive. I would like them to add on what else needs to be done for next time on my paperwork. I useta see this before. More

by yoyaja.yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2024 -

North Hollywood Toyota responded

Thank you and your suggestion is much appreciated! Let us know how we can serve you again in the future.

May 24, 2024

First time to get service and was confused where to go. The sign when driving in say Exit, so I drove around to the other side to make sure, since it was before 7am. More

by BARBARASBARNETT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
May 25, 2024 -

North Hollywood Toyota responded

Hi Barbara, thank you for your high star rating and feedback. We will review the signage and find ways to make improvements. thank you again.

May 24, 2024

Difficult. Had a 7 am appt time and showed up at 645. Prior to 7 am they were bringing in cars that arrived after I did. I popped my head out of the car to ask More

by BLEAVITT748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll, Peter Fernandez
May 25, 2024 -

North Hollywood Toyota responded

We are extremely disappointed to read your feedback. We normally receive amazing, 5 star reviews and feedback. I will be looking into your concerns right away.

May 23, 2024

Great customer service at the auto service center, welcoming and attentive, definitely one of a kind ! More

by ALBERTVERDIGUEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tobias, Mark Bostanci
May 24, 2024 -

North Hollywood Toyota responded

We are proud to earn your five stars and your service business, it means everything to us at North Hollywood Toyota.

May 23, 2024

I had my appointment at 9:40 and I left the dealership at 3 something. I want to ask how log was it going to take and they said my car was all ready. They never call me or text me that my car was ready and I More

by ROSABGARCIA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 24, 2024 -

North Hollywood Toyota responded

We are sorry for the lack of communication and will address this with our team to make sure it does not happen again. Thanks for sharing this.

May 21, 2024

Very professional, clean and quick services, very happy with the service i received. thank you. More

by VERONICA_RAMOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
May 23, 2024 -

North Hollywood Toyota responded

Thank you Veronica for the perfect 5 stars!

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