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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
418 Reviews

418 Reviews of North Hollywood Toyota - Service Center

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May 27, 2024

Very rude mechanics. Need to be more professional and nice demeanor to customers especially when it’s their first time getting a service More

by LINDAGARCIA373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
May 29, 2024 -

North Hollywood Toyota responded

Thanks for your time to share your feedback with us. We are always working hard to make sure we provide the best customer experience and will certainly look into your concerns.

May 27, 2024

All good. Excellent service. Good communication. No waiting around. Clean and comfortable facility. Would recommend. More

by JABELLKNOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
May 29, 2024 -

North Hollywood Toyota responded

Our North Hollywood Toyota team thanks you for your business and perfect 5 stars! Until next visit, take care.

May 27, 2024

Efficient staff. Short wait . Easy experience. Very nice personnel when I was there. Made my experience excellent. More

by JRCOOP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
May 29, 2024 -

North Hollywood Toyota responded

We never tire of the 5 star ratings and we thank you very much. We value your business and opinion tremendously and always.

May 27, 2024

Very good service especially with Alonso I had a not very placent service with one of your guys on the front desk More

by huanteman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
May 29, 2024 -

North Hollywood Toyota responded

Thanks for the 5 stars and amazing feedback. We value your business and your opinion.

May 27, 2024

Servicio excelente, rapido y el personal es amable, con calidad humana. Regresaría nuevamente sin duda More

by YESENIA_OCONOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 29, 2024 -

North Hollywood Toyota responded

Gracias!

May 26, 2024

After being taken in for the same issue multiple times, they finally got my issue fixed. More

by MICHELLERWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
May 26, 2024

Worst experience I ever have. The staff was very unhelpful and rude. Especially Alonso Rodrigues More

by aakopian408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Hineidi
May 26, 2024

There was no long waiting. It was obvious I have to let Paul handle the fixing of the cover as other advisors could not handle. More

by umorenvictor18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Caruso
May 27, 2024 -

North Hollywood Toyota responded

Thanks from all of us at North Hollywood Toyota. Your business and opinion mean everything to us and we are grateful for your support.

May 26, 2024

Russ is great. He remembers me every time I come in. He had previewed my previous visits, so he was able to recommend exactly what I needed the moment I arrived. Th More

by BryanTiten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ - 5 stars
May 27, 2024 -

North Hollywood Toyota responded

Russ is indeed great and we will look into the shuttle issue. Thank you.

May 25, 2024

Terrible shop in noho. My car came out with multiple issues. Worst choice, never again. More

by danielleortiz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Semerdjian
May 27, 2024 -

North Hollywood Toyota responded

We are so disappointed to read your review and feedback. I will share this with our Service director and ask him to investigate right away. Thank you for your feedback.

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