North Hollywood Toyota - Service Center
North Hollywood, CA
418 Reviews of North Hollywood Toyota - Service Center
Angel Lopez was very helpful and professional , making my service there easy . I also like that you offer a ride home as it will take 4 hours for my car to be serviced. Very good experience for me. service there easy . I also like that you offer a ride home as it will take 4 hours for my car to be serviced. Very good experience for me. More
Brought car in for a regular oil change first appointment in the morning. When dropped car, since the person in charge for Uber hasn't arrived to work on-time, I wasn't able to get Uber drop off service. At in the morning. When dropped car, since the person in charge for Uber hasn't arrived to work on-time, I wasn't able to get Uber drop off service. At the time off car drop off Russ Pascal told me my car would be ready in about 2-2:30 hours. When barely made it home received a phone call at 7:40 that the car is ready. If their estimated time was accurate I could've waited there for 40-45 minutes. I asked if I can have Uber pickup instead since it wasn't available at the time of drop off, he said they don't do that. Unfortunately, I've never beed impressed with North Hollywood Toyota's customer service since I've purchased Toyota in 2023. The only reason this service center works for me is the location. Also a lounge or seating area for customers is a most for service center area. More
Angel is knowledgeable and helpful. He helped me when I went to change the front brakes on my Toyota Prius 2011. Great customer service! He helped me when I went to change the front brakes on my Toyota Prius 2011. Great customer service! More
A small mistake happened and Peter immediately stepped up to the plate and took care of business. I was very happy with the follow up. I will of course take my baby to Toyota of North Hollywood when next I a to the plate and took care of business. I was very happy with the follow up. I will of course take my baby to Toyota of North Hollywood when next I am in need of service. As well as when I trade up to a new truck. Preferably full electric. Are you listening Toyota Motors? More