North Hollywood Toyota - Service Center

Russ was pleasant and helpful. Told me what I needed and my service was completed several hours later. Told me what I needed and my service was completed several hours later. More

I went to the dealer specifically to request the replacement of the air sensor, clearly stating what the issue was. I find it unacceptable that, even so, they want to charge me $180 for a diagnosis replacement of the air sensor, clearly stating what the issue was. I find it unacceptable that, even so, they want to charge me $180 for a diagnosis that I had already provided myself. After this experience, I do not plan on returning to that dealer. More

Paul was excellent. He explained everything and help me understand what I needed to do to keep the car in good shape. He clearly communicated costs and timing, and fol He explained everything and help me understand what I needed to do to keep the car in good shape. He clearly communicated costs and timing, and followed up promptly. Best car service I've had in years. More

Overpriced. Went for a diagnostic and they didn't try to find the problem, just assumed it was the most extension solution. Went for a diagnostic and they didn't try to find the problem, just assumed it was the most extension solution. More

this dealer so bad no service and bad quality only they wants take money and live. wants take money and live. More

Great people who know the business and they are eager to totally satisfy their customers. totally satisfy their customers. More

Location and people are extremely nice. I was quoted 2-4 hours for my service however, it took closer to 6 hours which was not ideal. I was quoted 2-4 hours for my service however, it took closer to 6 hours which was not ideal. More

The team will not get back to you after leaving messages. They seem to be in a rush and not willing to explain in detail. They seem to be in a rush and not willing to explain in detail. More

did not listen to the problem. did not solve the problem. i don't know how else to explain it - this is the second time i went there for the same issue with my infotainment system did not solve the problem. i don't know how else to explain it - this is the second time i went there for the same issue with my infotainment system and they simply did not address it. they said they couldn't do anything because of corporate but like... who can then? More