North Hollywood Toyota - Service Center

Kudos to Mr Correll, Mr Lopez n Mr Diamante for Great Repairs on my van!!! Repairs on my van!!! More

The maintenance/service provided is always reliable, always dependable. Their service coupons are also of great value as well. However, the actual wait time involved for the most simple & straightfo always dependable. Their service coupons are also of great value as well. However, the actual wait time involved for the most simple & straightforward of services can be ABSOLUTELY UNBEARABLE. When a customer schedules an appointment time (days in advance) for an oil change... and then the customer asks the.on-site service rep during the initial write-up approx how long it will take... and the response from the service rep is 2-3 hours... well, I think we can all agree that such a significant, extended wait time would require the customer to excercise great patience. But when it ULTIMATELY takes nearly 5 LONG, GRUELING HOURS to complete a SIMPLE OIL CHANGE... i'm sorry, but NO DISCOUNT COUPON is worth that amount of TORTURE. In Closing... At the conclusion of such a trying, frustrating, and disappointing experience... It would've been very nice (and totally appropriate) for the Service Dept to offer some sort of a goodwill gesture/incentive/promotion to the customer, providing an opportunity for the dealership to earn back both the customer's trust and future business. Unfortunately, nothing was offered. I guess we all simply see the world differently... More

I expect good service from North Hollywood Toyota and again, Paul Carrasco did not disappoint again, Paul Carrasco did not disappoint More

They serviced my car and resolved my issues. Russ was helpful and friendly while explaingin the issues with my car. Russ was helpful and friendly while explaingin the issues with my car. More

Courteous, professionalism and genuine care is what by Peter F represents. Always appreciate the reminders that are needed. Peter F represents. Always appreciate the reminders that are needed. More

Great customer service really recommended it. Richard really helped me out gave me all the information I needed. Richard really helped me out gave me all the information I needed. More

The level of service was professional. My car was in for hybrid related repairs. I was kept updated. Very pleased with the service and results. Thank you! My car was in for hybrid related repairs. I was kept updated. Very pleased with the service and results. Thank you! More

As usual, the team at North Hollywood Toyota took excellent care of me and my 2006 Rav4. Russ is a great person to work with and good with explanations of those tricky things that sometimes need car excellent care of me and my 2006 Rav4. Russ is a great person to work with and good with explanations of those tricky things that sometimes need care. More

Love the TOYOTA CARE PACKAGE! My service advisor was very helpful and knowledgeable how to explain what needed to be done. My service advisor was very helpful and knowledgeable how to explain what needed to be done. More