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North Hollywood Toyota
North Hollywood, CA
893 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side.
As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer.
We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you.
We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept.
We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 893 reviews
Verified Customer
May 31, 2025
Andrea is the one who helped me and she was very nice. Everyone was friendly and the process was easy. No pressure. Everyone was friendly and the process was easy. No pressure. More
by shelahann2002
May 23, 2025
They weren't very willing to negotiate and it felt like I was an annoyance to be gotten rid of, as opposed to a customer to be taken care of. was an annoyance to be gotten rid of, as opposed to a customer to be taken care of. More
by GRAVESANDREW
Employees Worked With
I don't recall
May 23, 2025
Amazing, Mario explained everything in detail but also in a way that I understood. Knows how to work well with the customer and informs them everything about the car that way the customer knows what they're a way that I understood. Knows how to work well with the customer and informs them everything about the car that way the customer knows what they're buying. More
by hlopezram0001
Employees Worked With
Mario, Alvaro
May 23, 2025
Good prices but bad service. I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wante I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wanted $980. I decided to go with North Hollywood Toyota, where I had bought the car originally, who had a price of $1015. I was there for 5 1/2 hours and when they delivered the car back at 3:30 pm, the dash cam was sitting in the console instead of mounted on the windshield. I brought it back today after being told that it was just a matter of double sided tape and would be quick. An hour later I realized I better get the car back as I had an appointment to get my hearing aid fixed. I explained to Jack I needed the car right then and he said he would have them bring it. I was going to take it back to Best Buy who had originally installed the dash cam .A half an hour later it showed up and obviously they had just done the work. So yeah, I missed my appointment to get my hearing aid repaired. I guess in the future I better go with a local independent mechanic. More
by REVTER
Employees Worked With
Jack in service
May 22, 2025
With a warning signal on the panel, brought Prius to service. Communication was very good- speed and method. The information was clear to follow and make decisions. service. Communication was very good- speed and method. The information was clear to follow and make decisions. More
by junkoc
Employees Worked With
Angel
May 22, 2025
I gave the minimum preferences I would like to see in my new car. Sales rep Julio explained well enough and searched the one perfectly fit of my needs. He also negotiated with financing and obtained the aff new car. Sales rep Julio explained well enough and searched the one perfectly fit of my needs. He also negotiated with financing and obtained the affordable deal in my budget. All information was clearly communicated. Test drive was long enough to get some ideas- I like it or not. Appreciated all the committed service and follow up! More
by junkoc
May 19, 2025
The guy who checked me in was so rude. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. More
by ihaaateraquel
Employees Worked With
Manuel Valencia
