North Hills Auto Mall
Pittsburgh, PA
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They wouldn't sell me the vehicle remotely. I would have paid to have it shipped and paid in full for it. I thought this was a normal request nowadays. I would have paid to have it shipped and paid in full for it. I thought this was a normal request nowadays. More
We called ahead to make sure the car we had seen online was available. When we arrived, we couldn't find any staff to help us. We located the car ourselves and it didn't have a trunk lid. The information s was available. When we arrived, we couldn't find any staff to help us. We located the car ourselves and it didn't have a trunk lid. The information sheets posted on the vehicles didn't match the information that was available online. More
Staff was very knowledgeable and pleasant to work more so than other dealers we had visited. Process to buy the car was about a half and hour. We would definitely refer friends and family to the auto mall. than other dealers we had visited. Process to buy the car was about a half and hour. We would definitely refer friends and family to the auto mall. More
Purchased a vehicle from these SCAM artists just a few weeks ago. The vehicle was supposed to have functioning ac, which it did not. The sunroof is inoperable and unfortunately that’s just the tip of the weeks ago. The vehicle was supposed to have functioning ac, which it did not. The sunroof is inoperable and unfortunately that’s just the tip of the iceberg for this disaster that we have landed ourselves in. The car has new inspection stickers in the windshield but does NOT legally pass a state inspection due to four leaking shocks, a bad steering rack and a seized brake caliper. Upon contacting NHA they refused to do anything to fix the situation and hung up the phone. They drug their feet filing the paperwork with the warranty company and when we called the warranty company they had no records of us. I really wish I could say that was the end of the line for issues, but it’s not! The engine has a faint rattle on start up, likely a bearing failure which is detrimental to any engine. This car has also stalled out on us multiple times. On the initial meet they were very friendly but please lord do not let them fool you with their words. Upon the test drive they refused to let us take the car to highway speeds thusly hiding all of these issues. I would absolutely hate to see anyone else fall victim to these clowns. Please do yourself a favor and STAY FAR AWAY. This vehicle should have never been sold and should have been sent to auction, instead they masked the issues just long enough to get thru their short low speed test drive and sent us on our way with a nightmare. You would be better off purchasing a huffy or a new pair of Nikes for your commute because they will be far more reliable than anything sold from this place. More
Stay away from them. They are crooks. We put almost $ 11,000 down on a vehicle, and the next day changed our minds partially b/c of this dealers reputation, and they refused to give the money back, b/c 11,000 down on a vehicle, and the next day changed our minds partially b/c of this dealers reputation, and they refused to give the money back, b/c they said the down payment was non-refundable. What kind of people would treat other that way. Fortunately the card was declined, then I closed it. I give them zero stars. More
We called to talk with a salesperson named Jay. We asked him a question that he couldn't answer right away. he said he would call us back and never did. Evidently he didn't want to make a sale. We are no him a question that he couldn't answer right away. he said he would call us back and never did. Evidently he didn't want to make a sale. We are not happy with this dealership at all. More
Bought a Honda Civic from the dealer with 87000 miles. Within the first week of owning the vehicle the ignition lock broke aka could not start the vehicle. And now not even 10,000 miles later, the head ga Within the first week of owning the vehicle the ignition lock broke aka could not start the vehicle. And now not even 10,000 miles later, the head gasket blew, and the engine repeatedly misfired. I took it to a mechanic and they said “ya this thing has too many problems worth to fix. DO NOT BUY More