North Florida Lincoln

Service was poor communication horrible feeling taken advantage of after paying for service I have not received maybe because I am a woman. Paid for service had to get a second opinion only to find out t advantage of after paying for service I have not received maybe because I am a woman. Paid for service had to get a second opinion only to find out that the diagnosis was wrong. I was told I may need to get a new vehicle when this vehicle only has 130k miles is that telling me that Lincoln’s are not good vehicles and don’t invest as they have short life expectancy. Very disappointing and trying to see how I can get the word out about these vehicles and my experience. More

Very helpful. They did a great job. They answered all of my questions and I would definitely recommend them to other people. They did a great job. They answered all of my questions and I would definitely recommend them to other people. More

We have been a customer for over 20 years and they continue treating us as valued customers. continue treating us as valued customers. More

Service was excellent. Kelly was great, knowledgeable, and friendly. He took care of insurance claim. It was great! Kelly was great, knowledgeable, and friendly. He took care of insurance claim. It was great! More

Very good salesman and general manager. Very knowledgeable and professional. Demonstrated the car well and made buying the easy. Very knowledgeable and professional. Demonstrated the car well and made buying the easy. More

Probably last time I allow North Florida to work on my vehicle, nice people, but you can’t under fill the oil, along with a few other items in previous services. Plus never offered discount or refund. O vehicle, nice people, but you can’t under fill the oil, along with a few other items in previous services. Plus never offered discount or refund. Oh well. More

After being a North Florida Lincoln customer for 30+ years I was treated shamefully. No contact from sales when my car developed problems. Service department is minimal at best. As a result, I purcha years I was treated shamefully. No contact from sales when my car developed problems. Service department is minimal at best. As a result, I purchased a new car from another dealership. North Florida was totally uncooperative with the new dealership getting my car. They would not receive calls or return phone messages. For me personally it was a sad and shocking ending. This business has gone to heck in a hand-basket. More

Awesome service every time I come in. The staff is always so helpful. Thank you so much The staff is always so helpful. Thank you so much More

Have always been treated courteously and quickly by many supervisors at this facility both for repair and auto body work supervisors at this facility both for repair and auto body work More

I have been apart of the Lincoln experience for approximately 7 yrs now with 2 purchases. Morris Jelks, is Impressive and Welcoming with Attentive Communication. Mr. Jelks is an Exceptionally Pl approximately 7 yrs now with 2 purchases. Morris Jelks, is Impressive and Welcoming with Attentive Communication. Mr. Jelks is an Exceptionally Pleasant Professional & Leader of North FL Lincoln Dealership. I Appreciate that Morris immediately gets the relevant staff involved that is needed for thorough & accurate resolution. Almir, Service Leader with EXCELLENT Customer Service. Almir has been the ' go-to'! Representative for my Lincoln services & communication since 2019. Consistent Communication, THANKS! FRANK, Hard Working Vehicle Body / Parts Manager with Great Customer Service! Frank demonstrates an exceptional ability to make the client feel Confident in his statement that 'He WILL take care of everything for full 0resolve / customer satisfaction'. THANK YOU! More