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North End Subaru - Service Center

Lunenburg, MA

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252 Reviews

252 Reviews of North End Subaru - Service Center

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December 08, 2020

Been very happy with the customer service team and service department even though I have to cough up more $$$ for service and parts. First car using dealership service, hopefully the investment will p More

by TAMUTWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lajoie
December 07, 2020

The Service Team are consummate professionals, always willing to take the time to review services rendered and answer any questions a customer may have, no matter how small More

by WHIGGINS64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado, Matt Rondeau
December 07, 2020

Excellent service with a nice car wash too. Matt was very helpful and efficient. Service was prompt with good Covid practices in place. Thank you. More

by EBARNACOAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
December 04, 2020

Service was prompt based on my scheduled appointment time, I was kept informed throughout the entire visit and during the payment process, the work performed was explained to me More

by WHIGGINS64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau, JJ Oneal
December 04, 2020

The took my suv in right on time. The gentlemen in the service department were very friendly and wearing their masks! Quick and efficient service, comfortable waiting room, and a car wash thrown in for g More

by PMCCORMIER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
December 03, 2020

Quickly processed for first time service visit. No problems expected and no problems discovered. Thanks to Matt and to the service tech. Word word word More

by PERRY2291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
December 03, 2020

Work was performed and when I got home, I found that the newly installed rear brakes had an issue which damaged the new rotor. I brought the car back, was given a loaner and had my car late the next day. More

by TIMNRENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Josh Machado, Matt Rondeau
December 02, 2020

The service dept never tries to oversell you on unnecessary repairs or services. It's nice to have trust in your dealership. I would recommend. More

by TheCuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rondeau
December 01, 2020

This is THE Best dealership ever! Service always excellent. Great people! Service always explains what they did and if there is concern they explain what is needed. More

by JENNIFERHILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gonynor, Jason Rife
November 30, 2020

Josh consistently takes the time to review any vehicle issues. He explains charges and timeline. He does a great job. I am always hopeful that he will be working when I go in for service! More

by MICHELLEEES1610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado
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