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252 Reviews of North End Subaru - Service Center
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January 29, 2021
Friendly, polite and excellent work. Will stick with Subaru. Waiting room very nice. Coffee and TV. Would recommend North End to my friends. Love driving my Subaru. Subaru. Waiting room very nice. Coffee and TV. Would recommend North End to my friends. Love driving my Subaru. More
by KENNETH.MCKENNA
Verified CustomerEmployees Worked With
Matt Rondeau
January 29, 2021
Always greeted when I arrive, everything is explained to me, no pressure. Have never had a bad service experience, I’m on my second Subaru purchased here. me, no pressure. Have never had a bad service experience, I’m on my second Subaru purchased here. More
by ANDREWDUBOIS215
Employees Worked With
Matt Rondeau
January 28, 2021
Looking at my bill I realize that I didn't get the wild card service special, thought it was automatically applied when I selected the service, I should have noticed when going over the bill but it defini card service special, thought it was automatically applied when I selected the service, I should have noticed when going over the bill but it definitely slipped my mind, I guess I could have saved $110. More
by JMAPS13
Employees Worked With
Matt Rondeau
January 28, 2021
For more than 20 years, my wife and I have been buying cars and getting them serviced at North End Subaru. The technical knowledge, friendliness, and responsiveness of the professionals in the service de cars and getting them serviced at North End Subaru. The technical knowledge, friendliness, and responsiveness of the professionals in the service department is extraordinary! We would never consider going anywhere else to buy or service a Subaru! More
by Paul & Sally Bennett
Employees Worked With
Josh Machado, Matt Rondeau, JJ Oneal
January 26, 2021
I have been consistently impressed with the service that I receive at North End Subaru. They are friendly and professional, and the work is done quickly and completed as promised. I receive at North End Subaru. They are friendly and professional, and the work is done quickly and completed as promised. More
by KATDUCK23
Employees Worked With
Josh Machado, Matt Rondeau
January 22, 2021
Nothing but great things to say about this dealership! Jason C. is the main reason we keep coming back but the dealer as a whole is tops. dealership! Jason C. is the main reason we keep coming back but the dealer as a whole is tops. More
by PHENDLEY
Employees Worked With
Other Employees :
Jason Cote, Josh Machado, Brian Gonynor, Matt Rondeau, JJ Oneal, Jason Rife
January 21, 2021
First I did not appreciate being sent to a website to make a service appointment. Website did not have proper service option. Calling service number sent me to voice mail, only calling the main business make a service appointment. Website did not have proper service option. Calling service number sent me to voice mail, only calling the main business number finally got me someone I could talk to. When I dropped off and picked up the car people were friendly and efficient. Areas for improvement. - car was washed but had spots all over it and it also had mud splashed down the side. - I had marked my wheels due to a previous issue at another dealership and only wheels on one side of the car had been rotated. - Fluid levels were not topped off as stated. To check windshield washer fluid you must open and look into the reservoir just looking at the outside of the filler does not not show true level. -Dealership had my phone number wrong in their file and only after I called near the end of the day for status was I notified that my car was ready. More
by DLMONACO
Employees Worked With
Matt Rondeau
January 21, 2021
North End Subaru is a great dealership to both purchase and have your car serviced. Customer service is excellent in explaining work to be done and at pick up customer service goes over the details of the and have your car serviced. Customer service is excellent in explaining work to be done and at pick up customer service goes over the details of the paperwork of work performed. Customer service at this dealership always calls back and when service is complete. They always ask if there are any questions and they always say Thank you!!! Thank you North End for being there for us and having the best dealership & customer service o rely on. More
by TRACGV
Employees Worked With
Josh Machado, Matt Rondeau, JJ Oneal
January 15, 2021
Love this place! they are always polite, helpful and fast! They are honest and review all repairs before servicing. I take my forester here everytime. They have COVID protocols in place I felt safe in t fast! They are honest and review all repairs before servicing. I take my forester here everytime. They have COVID protocols in place I felt safe in the waiting room. More
by S.KOVACS
Employees Worked With
Josh Machado, Matt Rondeau, JJ Oneal
