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North End Subaru - Service Center

Lunenburg, MA

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252 Reviews

252 Reviews of North End Subaru - Service Center

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September 29, 2021

Alex is the best in terms of customer service and just overall made the car buying experience great. he went out of his way to drive the car to me. could not ask for better service More

by raichel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Belsky
June 11, 2021

Was told by Ford my struts needed replacement, went to North End and they told me the truth, struts were fine it was brakes and a tie rod that needed fixing. I'll never take my 08 Subarray anywhere else. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A very nice lady from Townsend in the service dept.
May 07, 2021

Satisfied customer since 2011. Owned 4 Subaru’s. Outback is our favorite. North End sets the bar for New England. Worth every dollar to own. More

by PMCDONALD37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado
May 07, 2021

North End Subaru provided the best fast and easy service. That's why I have all my auto service done there and will continue to so. More

by Jack_Flash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Spagnuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Machado, Matt Rondeau, JJ Oneal
April 15, 2021

Great service. Took care of a heat shield rattle quickly during an oil change appointment. North End Subaru has a very comfortable waiting room and the folks there take wearing masks and health safety preca More

by sastangroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Spagnuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

I recommend North End whenever it comes up in conversation. I’ve only had great experiences with them! Very friendly, courteous and professional staff there! More

by KE77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rondeau, Rob Laflamme
April 01, 2021

I bought a car and leased one a couple years ago. People are friendly and communicate well. I don't feel pressured when I'm there. Karen Cusick did a great job handling my latest service appt More

by Balyons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Cusick service dept did a great job
March 31, 2021

Whenever I have to make contact to ask a question or make an appointment, the people are always friendly and accommodating. The waiting time is always acceptable for doing the service and my car is returned More

by pennyblanken
Recommend Dealer
Yes
Employees Worked With
Bob Waite, Josh Machado, Matt Rondeau
March 31, 2021

Great service for my Subaru. The recall was going to take longer than expected so they arranged for me to take another car home! They even took care of two other small repairs and didn't charge me a thing!! More

by schmidt122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
March 26, 2021

Good service visit. Fixed vehicle as needed. Not sure why brakes stuck. No explanation was given. Just parts replaced that were needed to fix problem More

by Audi10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Machado
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