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North End Mazda - Service Center

Lunenburg, MA

4.7
479 Reviews

479 Reviews of North End Mazda - Service Center

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June 13, 2024

My visit was to the service dept to find out why my fog lights were not working. Turns out the parts to fix them was more than I could afford but the diagnostic fee was was a good price so I now I know in More

by DHS3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Collette is the best service manager I have ever dealt with!!! She is so understanding and sympathizes with my issue. Because of her and her service team, I will only buy a Mazda going forward. More

by SLBGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

North End Mazda service is AMAZING. Our car seems to have a curse on it, as it has needed many repairs due to, for example, repeated infestations of mice deep inside the car. The servi More

by BETHJAKOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

North End Mazda Service always provides a wonderful experience, I’ve been servicing my cars here for years, and each time I leave very happy! Truly a blessing to have such a reliable and knowledgeable More

by nickcorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

The Mazda service dept met my needs. My car was scheduled for an oil change. They also performed a safety check and a car washool9. I was on my way within an hour More

by g.nagle.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Always fast and reliable service. Like that they text you updates while waiting. Plus offer coffee. More

by mwri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Drolet
June 05, 2024

North End Mazda has always been very responsive with no pressure for extra services. Services can be expensive and I am always able to be in control of what I need fixed at each visit, so I will always co More

by MONEILL191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnston
June 04, 2024

Scheduled an oil and filter change - they were also able to give me a heads up about my vehicle needing a wheel alignment and tire rotation for for longer tire wear. I appreciate that and took advantage of More

by TEKTITE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Drolet kept me updated
June 03, 2024

Collette Marceau is fantastic! She’s always friendly, knowledgeable and professional. She explains any procedures or repairs clearly and follows up on any questions I have. More

by SPRIGADOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The staff was courteous and helpful. Timing was good as well. I will be back. More

by kcasey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cormier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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