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North End Mazda - Service Center

Lunenburg, MA

4.8
517 Reviews

517 Reviews of North End Mazda - Service Center

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August 18, 2010

The Mazda service department works extremely hard to get what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stoc More

by skigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger & Steve
August 15, 2010

Roger is great!! Ive worked with other Service Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable More

by princessLMHC
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks, Steve
August 11, 2010

We have two Mazdas and do routine service (oil changes etc) several times per year (the last visit was in June) - Roger always schedules exactly as we request appointments which is important to us. He al More

by LJApril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
August 11, 2010

Roger and his mechanics diagnosed the problem with the EGR valve, cleaned and replaced the valve;-- and our '03 Protege is running great. Thank you for timely, reliable and friendly service. We will be More

by lauvil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
August 11, 2010

There are Mazda dealers that are closer but I purchased my car from North End Mazda and the service is outstanding. I typically deal with Roger Hanks and he is always friendly, honest and thorough. The w More

by Lamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 23, 2010

my car had a noise coming from the motor so i made a call to the dealer were i purchased it and they recommended me to north end Mazda.that is were i met roger.he took me right in.the motor had to be replace More

by mike landry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
roger e.hanks
July 23, 2010

I took my car in since the brake light was on. The I took my car in since the brake light was on. The diagnosis was quick. The short term fix was appropriate and a longer term recommendation was m More

by gomiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 14, 2010

I've been taking my 2002 Mazda Protege5 to North End Mazda for 10s of thousands of miles. I bought it in 2004 with 38,000 from a small used car dealer and it's still running great at 132,000 (and climbi More

by BeckM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 13, 2010

We brought out car in with an intermittent check engine light. The dealership and especially Roger kept looking for the issue until the determined the root cause and fixed it. I am very happy with the se More

by pmorri29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
July 11, 2010

One of the reason I will most likely buy another (my 5th) Mazda from this dealer. They uncovered what was making my car seem sluggish, pinpointed preventive mainenance issues I had been neglecting, and combi More

by Billcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks