479 Reviews of North End Mazda - Service Center
The service was done quickly and, as usual, Collette was friendly and knowledgeable. I always appreciate the video sent by the technician. friendly and knowledgeable. I always appreciate the video sent by the technician. More
The Staff was professional. New facilities are very nice and the customer waiting area was excellent. Service was prompt and complete. New facilities are very nice and the customer waiting area was excellent. Service was prompt and complete. More
I always feel welcomed and kept up to date with what is going on with my service. Collette and her team are always up front with repairs - is it an immediate fix or can it wait until my next oil change. Th going on with my service. Collette and her team are always up front with repairs - is it an immediate fix or can it wait until my next oil change. They are not pushy and take the time to explain things. During this last visit, the mechanic came out to explain something to me which I have not seen in other dealerships. More
I was treated with respect, the service was done timely, and the included 5 point inspection was very thorough. I am more than satisfied. and the included 5 point inspection was very thorough. I am more than satisfied. More
I recommend North End Mazda very highly. I have had 2 very nice interactions with the service department. I was told by someplace else I needed new brakes but I had them done 25, 000 miles I have had 2 very nice interactions with the service department. I was told by someplace else I needed new brakes but I had them done 25, 000 miles before at the place that said I needed new brakes. I went to North end & they did a 36 point check & I was told my brakes were fine. The staff is friendly, courteous & the waiting room is very nice. I will be back. More
I highly recommend going here for your service. Collette was super helpful, and always kept me in the loop on what was going on. My car took longer than expected, and they gave me a free rental, an Collette was super helpful, and always kept me in the loop on what was going on. My car took longer than expected, and they gave me a free rental, and a free oil change when I need it for being so patient. Everyone was super friendly when I talked to them as well. More
Everything worked very well from drop off to pick up. Honesty is the Best Policy! Honesty is the Best Policy! More
Very easy to deal with, friendly, personable. However, they did try and charge me for a service I didn't receive and specifically asked not to have done. It was in fact not done, but seems to However, they did try and charge me for a service I didn't receive and specifically asked not to have done. It was in fact not done, but seems to have been an automatic to apply for charge, so understandable to some extent, but still not a good look. More
They got me in and out and answered my questions the waiting room was very inviting waiting room was very inviting More
The team was great in checking the car and being sure that it is safe. And they were very informative about things I had questions about that it is safe. And they were very informative about things I had questions about More