North End Mazda - Service Center

They are best at fitting in appointments when needed, very flexible great costumer service! Timely service and my car runs great. Very friendly service personal very flexible great costumer service! Timely service and my car runs great. Very friendly service personal More

Awesome Service Department Took my Mazda 6 in for a Full Circle Inspection to get it ready for an inspection. Rob Newton took me through the entire process, let me know what ne Took my Mazda 6 in for a Full Circle Inspection to get it ready for an inspection. Rob Newton took me through the entire process, let me know what needed to be fixed and what I needed to keep an eye on. I was given updates and feedback which was very helpful for me. They were super friendly, helpful, and did the job right the first time. I'd highly recommend. More

Rob Newton is probably one of the easiest service managers I've ever dealt with. He valued my time, and didn't make me feel pressured when it came to optional services. When I was quoted on a longer managers I've ever dealt with. He valued my time, and didn't make me feel pressured when it came to optional services. When I was quoted on a longer service appointment, he even offered a Loaner Vehicle for me to take instead of sitting around waiting. A+ in my book, the team over at North End Mazda can't be beat! More

Great People at North End Mazda! Service is quick and the staff is very personable. Their low pressure approach absolutely works in their favor, because I don't see myself getting my service done anywhere el staff is very personable. Their low pressure approach absolutely works in their favor, because I don't see myself getting my service done anywhere else. A place that cares about my time is a place that gets my money, every-time. More

I called north end Mazda with a problem with my car. I was afraid to drive it because the brakes felt very soft. They came to me and picked up my car and left me with a loaner so I wasn’t stranded. They f was afraid to drive it because the brakes felt very soft. They came to me and picked up my car and left me with a loaner so I wasn’t stranded. They fixed my car and at a very reasonable price and best day. Best service of any shop I have ever been to. I only use them from this point forward. Rob Newton and collette took amazing care of me from start to finish. Highly recommend. Most trustworthy repair shop you could find. More

Top notch service. Got a tow hitch/wiring harness installed and they gave me a loaner as they were keeping the car all day. The pricing was great and I love the fact they offer a loaner. installed and they gave me a loaner as they were keeping the car all day. The pricing was great and I love the fact they offer a loaner. More

found my perfect car, perfect trade, prefect price! Spend a good part of the day researching Mazda transmissions (the do not make any CVT versions), searching their lot of preowned Mazdas and showed the Spend a good part of the day researching Mazda transmissions (the do not make any CVT versions), searching their lot of preowned Mazdas and showed them my car I wanted to trade and made a satisfying deal! Drove it home a little while later! Good Job Logan! Hope to see you their again! My hats off to Logan Courture for his persistence and thoughtful instructions! More

I couldn’t be happier with the service I receive from North End Mazda. The entire staff is knowledgeable, professional, and courteous. Rob, the service manager, is extremely helpful, explains everything North End Mazda. The entire staff is knowledgeable, professional, and courteous. Rob, the service manager, is extremely helpful, explains everything that is needed and most importantly what isn’t. I am not super knowledgeable when it comes to vehicle repairs but at North End I trust the staff and quality of work. I also had a vehicle detailed there recently and I was blown away by how amazing my vehicle looked inside and out. It looked better than the day I drove it from the dealership. I continually recommend North End Mazda to Friends, family and business clients on a regular basis. More

Phenomenal service Phenomenal: that is the only word that aptly describes the service which Rob gave me at North End Mazda. When my engine blew up, I heard through the g Phenomenal: that is the only word that aptly describes the service which Rob gave me at North End Mazda. When my engine blew up, I heard through the grape vine that North End Mazda is not only willing to work on speeds, but they work with customers to meet their needs. That should be pretty common sense right? A dealership should care most about its customers, contrarily it’s typically all about the money. Rob, the service manager, came up and met me personally. I explained to him my situation, that I had blown up my engine and I have an extended warranty. He jumped into action giving me a loaner and saying that he will personally handle all the communication with the extended warranty company, which again, should be common sense but is rare to see. He then led me to Collette who was the kindest and easiest going service advisor I've had the pleasure to talk to. Not only was their work exceptional, they went the extra mile to contact me every step of the way, send video diagnoses and update pictures and videos. I highly recommend coming here for any and all things car! They go to any end to ensure customer satisfaction, and it’s refreshing to get that from a dealership. More