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North End Mazda - Service Center

Lunenburg, MA

4.7
479 Reviews

479 Reviews of North End Mazda - Service Center

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November 13, 2020

They are always super friendly in the Mazda service department. The job was done quickly, they were ready for me when I arrived and the waiting area is warm and comfortable. More

by HRHJAKKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

As usual, after doing business with North End Mazda for 31 uninterrupted years, received great service. I have never had a problem with Mazda vehicles or with the service North End provides. Thank you. More

by BARECRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Newton
November 12, 2020

They are best at fitting in appointments when needed, very flexible great costumer service! Timely service and my car runs great. Very friendly service personal More

by RPKAKITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

Awesome service and you are kept well-informed throughout the process. You receive a video of the tech evaluation of your vehicle. Great customer service More

by MAINECURTI57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Newton
May 14, 2020

Awesome Service Department Took my Mazda 6 in for a Full Circle Inspection to get it ready for an inspection. Rob Newton took me through the entire process, let me know what ne More

by wademarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Newton, Zach Shepard
April 26, 2020

Rob Newton is probably one of the easiest service managers I've ever dealt with. He valued my time, and didn't make me feel pressured when it came to optional services. When I was quoted on a longer More

by Amy MG
Recommend Dealer
Yes
Employees Worked With
Rob Newton
April 26, 2020

Great People at North End Mazda! Service is quick and the staff is very personable. Their low pressure approach absolutely works in their favor, because I don't see myself getting my service done anywhere el More

by Nate M
Recommend Dealer
Yes
Employees Worked With
Rob Newton
February 01, 2020

I called north end Mazda with a problem with my car. I was afraid to drive it because the brakes felt very soft. They came to me and picked up my car and left me with a loaner so I wasn’t stranded. They f More

by Ekking2009
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Newton, Zach Shepard, Nico Deamicis
January 21, 2020

Rob in service is outstanding! He always goes above and beyond to make sure my vehicle is serviced correctly and completed on time. If Rob is on the job you're in great hands! More

by Seamus E.
Recommend Dealer
Yes
Employees Worked With
Rob Newton
Jan 22, 2020 -

North End Mazda responded

Seamus, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Rob. We hope to see you again for all your vehicle service and purchase needs. Marty Babineau General Manager jbabineau@northendsubaru.com

November 23, 2019

Top notch service. Got a tow hitch/wiring harness installed and they gave me a loaner as they were keeping the car all day. The pricing was great and I love the fact they offer a loaner. More

by Kaitlin
Recommend Dealer
Yes
Employees Worked With
Rob Newton, Zach Shepard
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