North End Mazda - Service Center

I had a great experience with North End Mazda. Friendly courteous and I was very satisfied with the work performed on my new CX-5 courteous and I was very satisfied with the work performed on my new CX-5 More

Everyone was awesome. Would like to have had more time reviewing all of the electronics but due to covid, that didn't happen. Sales person was very nice. reviewing all of the electronics but due to covid, that didn't happen. Sales person was very nice. More

I always am able to get appointments convenient to my schedule and receive great customer service and clear information when deciding to service my vehicle. schedule and receive great customer service and clear information when deciding to service my vehicle. More

Great service. Didn’t wait too long to get my car back. My car works great now . There’s no issues. The price was lower than I expected. My car works great now . There’s no issues. The price was lower than I expected. More

Friendly but a lot of employees not wearing masks. Receptionist couldn't find my maintenance package and told me I had to pay. But she is talked to her manager and they figured it out after I left. Receptionist couldn't find my maintenance package and told me I had to pay. But she is talked to her manager and they figured it out after I left. More

I always have a good experience with the servicing of my car. Everyone is always helpful and nice and have been able to explain things to me when I don't quite understand certain specs/numbers/meanings. car. Everyone is always helpful and nice and have been able to explain things to me when I don't quite understand certain specs/numbers/meanings. More

Customer Service in your Mazda service department are awesome. They are friendly and knowledgeable. Highly recommendable to have your car serviced there. I have been going there for years. awesome. They are friendly and knowledgeable. Highly recommendable to have your car serviced there. I have been going there for years. More

I have been going to this dealership for over 10 years for service with normal great service. The last two time, the service was not the best. The last time they over charged me for my repair and promised for service with normal great service. The last two time, the service was not the best. The last time they over charged me for my repair and promised me a discount that never happened. During my latest visit, the issue that is went in for was not fixed. I had to return the next day on another issue that was not fixed that they knew about. The service personnel has changed so I am not happy with the change. If I took this survey before my last two visits, I would have given them five stars. I did not work with Rob Newton on this visit. There was someone else that was in charge of service. Rob Newton is a great person to work with. I normally receive a price discount for being a long term customer. I have not been given that discount the last two visits. More

I love North End and everyone there!!!They always do I love North End and everyone there!!! They always do above and beyond. Everything you would want in a top quality, excellent dealership!! They ro I love North End and everyone there!!! They always do above and beyond. Everything you would want in a top quality, excellent dealership!! They rock!! More

Service was very good. They were professional & thorough. Technician replaced belts & gasket covers in time as projected. Scott was very nice & helpful. Thanks for the service. Technician replaced belts & gasket covers in time as projected. Scott was very nice & helpful. Thanks for the service. More