479 Reviews of North End Mazda - Service Center
Work done correctly and on time. Staff friendly and knowledgeable with a new waiting area. Most Excellent. Staff friendly and knowledgeable with a new waiting area. Most Excellent. More
I had a 9am appt on Saturday, dropped my vehicle off on Friday. Come Saturday I called at 1:00 to see if vehicle was ready. They said it hasn’t even been brought in yet they had end of day written down as Friday. Come Saturday I called at 1:00 to see if vehicle was ready. They said it hasn’t even been brought in yet they had end of day written down as ok for pick up. I never said end of day was ok otherwise I wouldn’t have dropped off the night before. I did ask when you close they said 4. I did mention I wasn’t in a huge rush but expected my vehicle at least by 1:00 with a 9:00 appt. I didn’t pick my car up until closing. Which was making me late for my afternoon plans. When I got into my vehicle I noticed they sprayed my car spray all over my car. On the front mats, the cup holders, middle console where shifter is. One I did not ask for them to do that, two they had no right, why was spray needed? And three it specifically says not to spray on plastic because it stains so I had to rush home and spend 40 min cleaning the inside of my car before it was all stained. I was not happy. They also asked if I wanted it washed I said yes, when I picked it up it looked worse than when I dropped it off like all they did was spray it down with a hose. It was my first service done there since I bought my vehicle in June and I was definitely not happy with the service at all. More
One of the best dealership I have been too. Very nice people that work there Very nice people that work there More
Always fast and friendly service at North End Mazda. I love how they don’t try to upsell any services. I love how they don’t try to upsell any services. More
The dealership has vastly improved. Collette is friendly and knowledgeable. It's now a pleasure to go there. Collette is friendly and knowledgeable. It's now a pleasure to go there. More
I purchased my CX5 in 2015 and have always been satisfied with the service at North End Mazda. I can’t comment much on repairs as my car has needed few other than routine maintenance. with the service at North End Mazda. I can’t comment much on repairs as my car has needed few other than routine maintenance. More
I was very impressed with the professionalism of everyone there at the dealership. Would definitely recommend it to anyone there at the dealership. Would definitely recommend it to anyone More
The Service team at North End Mazda does a great job. I’ve only ever had my vehicles serviced with them, and it’s been six years with the vehicle I have now. This is a testament to them when I really co I’ve only ever had my vehicles serviced with them, and it’s been six years with the vehicle I have now. This is a testament to them when I really could go anywhere to get work done. The Service staff is friendly, knowledgeable, efficient and communicative. They endeavor to fix vehicle issues right the first time, and even if there are roadblocks, they make it right. They also communicate efficiently throughout so there are no surprises when the bill comes due. The transparency is definitely appreciated. I recommend North End Mazda Service because they do a great job and I have confidence that they always will, which is why I choose them. More
A & C are so nice helping me with my car services (((: they recommend what my car needs & i am happy & my car will last longer ! they recommend what my car needs & i am happy & my car will last longer ! More
Collette was super. The service department was fast and thorough. I will be back next time I need anything The service department was fast and thorough. I will be back next time I need anything More