North End Mazda - Service Center

Amazing experience, highly recommended, would go there again in a heartbeat. Best car buying experience I have ever had, hands down! again in a heartbeat. Best car buying experience I have ever had, hands down! More

The service is prompt and on point. It was our first, but we won’t hesitate to return. It was our first, but we won’t hesitate to return. More

Service was very efficient, repairs were made in a short time; service manager was friendly and competent. time; service manager was friendly and competent. More

Overall good communication and appropriate service given the circumstances of my transmission issue. However I was not satisfied with the fact that the missing dowl PIN in the manual transmission linkage al the circumstances of my transmission issue. However I was not satisfied with the fact that the missing dowl PIN in the manual transmission linkage along with the transmission itself, due to missing PIN not found, was not replaced at Mazda's expense. The car is in excellent condition with less than 60K miles so it should have been covered. However Mazda NA HQ was not helpful and put the local dealership in a bad position. Otherwise, I would have given dealership service center a higher rating. Collette did and excellent job of keeping me informed of the situation with my Mazda 3. More

easy to make appointment and serviced car quickly Work area also had everything required to complete work while I waited. area also had everything required to complete work while I waited. More

Always excellent service. I like having the video update of my vehicle while waiting. I have been a customer for 16 years. I like having the video update of my vehicle while waiting. I have been a customer for 16 years. More

Another great experience. Easy to schedule sevice on line, Collette was expecting me and clearly comunicated the options that were available. She was also helpful when the ins Easy to schedule sevice on line, Collette was expecting me and clearly comunicated the options that were available. She was also helpful when the inspection, as I expected, indicated that I was due for brake work as well as a few other issues. I waited for the service to be performed and there is a pleasant waiting area with a TV and wireless internet available. I'll be back when it's time for the next major service. More

Timely, efficient, professional, personable service staff. Service completed early. Spacious quiet waiting area, no crowding. staff. Service completed early. Spacious quiet waiting area, no crowding. More

Appointments are on time, minimal waiting time beyond what’s expected, informative staff, no surprises what’s expected, informative staff, no surprises More

The folks at North End Mazda have been knowledgable, courteous and no-nonsense in helping us with our purchase courteous and no-nonsense in helping us with our purchase More