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North End Mazda - Service Center

Lunenburg, MA

4.7
479 Reviews

479 Reviews of North End Mazda - Service Center

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April 05, 2023

I love that they send you a video of your car being inspected. That was unexpected and very nice! Ponctual and quick service. More

by natassjaquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Collette is wonderful. She is kind, courteous and knowledgeable. Everyone in the service department is easy to work with More

by bhwrn85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

I was so glad to be given a loaner car for the 2 days while my car was repaired. More

by 1225klbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Quick service. Video is helpful. Slightly expensive overall. Nice waiting area and coffee choices. Thanks More

by LFKPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

Collette was great, she got me an appointment to replace my tire and a loaner car on short notice. I’ve been coming to North End Mazda for years to get my car serviced and even upgraded to the Mazda CX-9 la More

by SAIRAMUGHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

The service was fast and professional. When an additional service was suggested, it was fully explained to me. More

by PATRICIAAREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

I appreciate always being able to get in. Having a loaner while my car needs to be serviced takes a lot of stress off me. I think the girls take great care making sure my concerns are heard. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

In the past, some of the folks at the desk were not the friendliest. This last time, the young lady at the desk was not only professional, but kind and caring. Please keep her. More

by deborah.outing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service was quick and staff kept me informed. I also appreciated the video from the technician. More

by holaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

I drive over an hour to bring my car to North End Mazda for servicing. There are other Mazda dealers closer to me, but my experience purchasing a car and maintaining service at North End makes my ride ther More

by sweetp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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