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North End Mazda - Service Center

Lunenburg, MA

4.7
479 Reviews

479 Reviews of North End Mazda - Service Center

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November 19, 2024

Was very happy with my service ! And the results I got from the service dept about the concerns I was having with my vechile they were able to address, and properly fix ! More

by erikawesomeness045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

They gave all the information and when the things were delayed they explained the reasons and they offered their support More

by aleja5731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Staff was polite and cordial. Service speed was good, lounge was great. Staff asked if I wanted my car washed. Which Is a Service I love thst you offer. More

by timotiol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Service was timely and complete. Waiting area was clean and comfortable. Customer rep was courteous and professional. More

by MLWRANGLER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Collette was very helpful, efficient and cordial. I expressed concerns about being a bit overwhelmed with the technology aspect of my first Mazda and shortly after getting home from my service appoin More

by horrigan7520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Arciprete
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Spellman-Oldenquist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I didn’t really have much interaction with Colette other than telling me my car was ready. While I know it was a free oil change/tire rotation and wash and I greatly appreciate it, it would be nice if the c More

by tasha.k.matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cormier
November 07, 2024

The service is great. Schedule in app is easy. New showroom looks incredible and waiting area are more comfortable with some complimentary snack and drink. More

by suppamas.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Got in right away. Recall was done at the same time. Very nice people. Coffee snacks available. More

by nonvan.1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Fast, efficient service! Friendly and helpful service advisor.Honored their senior discount! They also give a free car wash. More

by 2013DGCBoston,MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Always top level service at North End Mazda. The waiting area is spotless, they keep me updated on the progress of my service, and always offer me any deals that are available. 100% recommend. More

by linda12311958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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