North End Mazda

Bought a Mazda 5 from this dealer a couple of years ago and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great after a service appointment. Very good dealer and I would recommend anytime! More

I got my CX7 last September at NorthEnd and its one of the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there because of their professionalism and helpfullness. They work with you and accommodate to your specific needs. They are the Mazda/Subaru dream team!! More

The Mazda service department works extremely hard to get what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stoc what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stock but called around and had it there by the end of the day. I was not going to make it before they closed and they didnt mind at all, they said we will be here. Not alot of places would do that. I couldnt thank them enough!!!!!! More

Roger is great!! Ive worked with other Service Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable from phone calls to face to face contact. He knows that I have a tight work scheduled and is always willing to accommodate me in any way possible, even if that means staying later if I cant quite make it to the dealership before 5pm. Roger is always willing to go the extra mile to make a customer happy, and I know he's gone many miles for me because I'm probably his pickiest customer!! Roger is an asset to the already wonderful team at North End Mazda. Its always been a pleasure to work with North End and I always recommend it. Thanks!! More

We have two Mazdas and do routine service (oil changes etc) several times per year (the last visit was in June) - Roger always schedules exactly as we request appointments which is important to us. He al etc) several times per year (the last visit was in June) - Roger always schedules exactly as we request appointments which is important to us. He also gives us a "heads-up" on coupon specials so that we can take advantage of those. We have never had any complaint with any of the service at North End. Believe it or not, we actually enjoy going there. More

Roger and his mechanics diagnosed the problem with the EGR valve, cleaned and replaced the valve;-- and our '03 Protege is running great. Thank you for timely, reliable and friendly service. We will be EGR valve, cleaned and replaced the valve;-- and our '03 Protege is running great. Thank you for timely, reliable and friendly service. We will be back and will recommend you to our friends. More

There are Mazda dealers that are closer but I purchased my car from North End Mazda and the service is outstanding. I typically deal with Roger Hanks and he is always friendly, honest and thorough. The w my car from North End Mazda and the service is outstanding. I typically deal with Roger Hanks and he is always friendly, honest and thorough. The work is excellent and the prices cannot be beat. I would not trust my car to another service department. More

I was looking for a new car but was unsure exactly what i wanted. i stopped at north end to check out some mazda3's and was greeted by mark, who was very knowledgeable about the different models and was not wanted. i stopped at north end to check out some mazda3's and was greeted by mark, who was very knowledgeable about the different models and was not pushy at all about trying to get me into a certain model or even into a mazda at all. over the next few days we kept in touch through email (which is much more accessible to me than phone calls) and he answered every question i could think of. at no point did he make me feel like i was pestering him. before i even gave them any of my information i asked what kind of payments i was looking at, and in the end they stuck to exactly that quote, which was very reasonable. i am very happy with my new car and was very happy with the service i got at northend mazda and especially from mark. i will absolutely recommend this dealership and salesman to anyone i hear talking about getting a new vehicle. so far i have met/dealt with Mark as a salesman, Tom for financing and Roger in service and all of them have been outstanding. More

my car had a noise coming from the motor so i made a call to the dealer were i purchased it and they recommended me to north end Mazda.that is were i met roger.he took me right in.the motor had to be replace to the dealer were i purchased it and they recommended me to north end Mazda.that is were i met roger.he took me right in.the motor had to be replaced.roger called me three times the in one week.it only took a week to get the job done.he kept me informed the hole time.i felt very comfortable dealing with roger.i will tell my friends about roger and north end Mazda for sure. More

I took my car in since the brake light was on. The I took my car in since the brake light was on. The diagnosis was quick. The short term fix was appropriate and a longer term recommendation was m I took my car in since the brake light was on. The diagnosis was quick. The short term fix was appropriate and a longer term recommendation was made - giving me some assurances that the problem will be addressed and fixed. The personnel are very friendly and create a very comfortable atmosphere despite the unfortunate reason for visiting the Service department in the first place. More