North Country Ford of Jasper - Service Center

a breath of fresh air These people are the real deal!!!!! They were able to get me in with a full schedule on a Friday after lunch and get the Ford F-150 back to me before These people are the real deal!!!!! They were able to get me in with a full schedule on a Friday after lunch and get the Ford F-150 back to me before the end of the day.they fixed it fast and fixed it right the first time....... They also were able to do better than their initial quote,..... which is always nice...... I will recommend thesr guys to my friends and family! More

I had to bring my car in for and electrical problem. Liz was very pleasant made the whole process very easy. She kept me updated on the progress off my car and gave me a fair price for the repairs to be don was very pleasant made the whole process very easy. She kept me updated on the progress off my car and gave me a fair price for the repairs to be done. In all yes I would recommend this dealer for service. More

This woman is very rude she was rude to my 78 year old father who was there to have service done and while waiting I observed her being rude to another customer as well as one of the young men who was wor father who was there to have service done and while waiting I observed her being rude to another customer as well as one of the young men who was working there. With people like her meeting the public this company is bound to have more problems. We do not have to use this Dealership for service as we are located closer to Birmingham than Jasper, AL. We will not use this dealer for service again as long as Renee is handling the service dept. The price for the work being done seems rather high to me although when my Father asked to talk to a service person about the problem she told him that she could not pull someone off their job just to talk with him or he could make an appt and then bring the car back. The steering was making a noise and he was afraid to drive it 30 miles back home. The work has not been completed as of yet so the quality of work can not be assessed although it will carry a warranty. More