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North Country Ford of Jasper

Jasper, AL

4.4
51 Reviews
The team at North Country Ford of Jasper would like to welcome you to our dealership in Jasper, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Jasper, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Jasper count on the high-quality vehicles and services found at North Country Ford of Jasper, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4100 Hwy 78 E

Jasper, AL

35501

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Showing 51 reviews

September 09, 2025

They were absolutely awesome to deal with and I will definitely use them in the future More

by andrew.fike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada Stefanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shiela, shannon
Sep 09, 2025 -

North Country Ford of Jasper responded

Hi Andrew, Thank you so much for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon! Best regards, North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

September 08, 2025

Brand new vehicle blew up on interstate and caught fire. Was at this dealer for 4 months before they fixed. Did not receive a loner till last week. 4 days after picking up engine light is on with a fuel sys More

by jennyluhrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Esch
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Mallette
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Edmondson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Stefanich
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Rouse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jefferson Boyett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Blansit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel
Sep 09, 2025 -

North Country Ford of Jasper responded

We are very sorry to hear about your experience. It appears that these issues took place prior to our ownership of this dealership. Grey Wolf Automotive Group took over in June, and we have not owned or operated the store for the last 4 months referenced. That said, we would love the opportunity to work with you directly. Our new team is committed to providing a much higher level of service, and we would be glad to assist in addressing your concerns and helping you move forward with confidence. Please reach out to us (ask for Michael or Greg) so we can personally work toward a resolution. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

Sep 09, 2025 -

jennyluhrs responded

No sir. The truck was not touched until the new ownership took place and North Country took care of the problems that resulted in the fire. The truck was left there on April 29th w the previous owners but they didnt touch due to the buyout. Then after the buyout in Aug North Country did all the repairs from the fire. But its not fixed. The engine light is on.

September 07, 2025

First my salesperson was new and not very knowledgeable, but she was nice. Shannon the finance guy was very good in working with me. Second I don’t think the vehicle I purchased was thoroughly inspected or More

by braybray5008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jada Stefanich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Sep 09, 2025 -

North Country Ford of Jasper responded

We sincerely apologize for the inconvenience this has caused. To make this right, we would be happy to pick up your vehicle and provide you with a loaner while our team reinspects it with a different technician. We will also have your vehicle completely re-detailed to your satisfaction and return it to you with a full tank of fuel. Our goal is to ensure you feel fully confident in your purchase and in our commitment to your satisfaction. Please reach out to us (Michael or Greg) directly so we can make these arrangements right away. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

September 05, 2025

A disappointment when it was Bill Penny Ford, and still a disappointment, my truck had a new boat motor put in. It is leaking oil from the motor. They had to do reseal on it and when I went to pick it up, ch More

by Hoblynrodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Esch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

North Country Ford of Jasper responded

We are very sorry to hear about your experience with our service department. This is not the standard of quality we expect for our customers. We would love to have a different technician carefully reexamine your truck and complete any necessary repairs to ensure the issue is fully resolved. Your satisfaction and trust are important to us, and we want the opportunity to restore your confidence in our dealership. Please contact us so we can make arrangements right away. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

August 28, 2025

Super fast and super easy. Great experience, plan on recommending to anyone looking for a vehicle. More

by arossie730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent service Kelly was very professional and willing to work with me anyway he could. Was a smooth experience I would definitely use him again. More

by joshuabland143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Blansit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Parker
August 15, 2025

Raquel Edmondson was great and a pleasure to deal with. The other advisor was rude and didn’t pass on any messages to Raquel Thanks Stuart and A Angela Scott More

by STEWART1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Fast and easy! They communicated with me on everything promptly. I Will Be back! And I’d recommend to anyone. More

by Kaden.Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Esch
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mallette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nicholis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Blansit
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Makes you feel right at home, just like family! ! The walker county way!!! Would refer my family and friends any day!!! More

by Price.mellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Esch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Bought a used truck recently, the sales team was great and easy to work with. I have had several vehicles through the service department there. The service manager David Sparkman and service advisor Raque More

by TRYME1899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Esch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jefferson Boyett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nicholis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Blansit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sparkman, Donna Edmonds
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