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North Country Ford
Arab, AL
86 Reviews
North Country Ford is a locally owned and operated dealership, where we consider everyone who walks through our door to be family. This means that we actually care about our community and our customers and won't rest until you've found a car that feels like it was made just for you. With us, you can experience car shopping the way it should be, easy, fun, and stress-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 86 reviews
January 06, 2025
The staff at North Country Ford is a breath of fresh air in the auto industry. Dalton did what he said he was going to do and in a timely manner. Everyone I had contact with was very friendly and knowledgea in the auto industry. Dalton did what he said he was going to do and in a timely manner. Everyone I had contact with was very friendly and knowledgeable. The entire buying process was smooth and well explained. Highly recommend these guys!!!!! More
by brady
Employees Worked With
January 05, 2025
I was truly impressed with the level of professionalism and dedication that this dealership gave me. From the first call, I was connected with Summer, she was absolutely amazing. She listened to my questio and dedication that this dealership gave me. From the first call, I was connected with Summer, she was absolutely amazing. She listened to my questions and understood what I was wanting for my trade. It was not the typical cat and mouse game. The owner Greg, came over and introduced himself along with the manager. The courtesy that was shown to me, and thoughtfulness of making sure our needs were met during the buying process was a top level of kindness that I never expected this day and time from a car dealership. I walked away from several deals in my life, and this experience was the BEST by far. I definitely will consider North Country Ford as my first choice of buying in the future. I can honestly say, I left there with the feeling like I made life long friends. More
by greg.gravesspnc
January 02, 2025
We found an F250 that would be perfect for our camping needs! We called, spoke to Patrick on New Years Eve, and purchased that evening! He was extremely helpful from start to finish and ensured a great de needs! We called, spoke to Patrick on New Years Eve, and purchased that evening! He was extremely helpful from start to finish and ensured a great deal on our trade and new purchase! The process was flawless and he wasn't pushy at all, just helpful and thorough! We would highly recommend North Country Ford and Patrick! More
by Kaitlin3852
Employees Worked With
Patrick
December 31, 2024
From purchasing thought to service. Excellent customer care. Dalton West thoroughly knowledgeable salesman. Attention to details superb. All around friendly low pressure environment. Excellent customer care. Dalton West thoroughly knowledgeable salesman. Attention to details superb. All around friendly low pressure environment. More
by Zlaaspin
Employees Worked With
Dalton West
December 30, 2024
Dalton and Summer did an incredible job listening to what I wanted out of a new car and negotiating a price based on what was important to me as a customer. I ended up with the exact car I wanted, the only o I wanted out of a new car and negotiating a price based on what was important to me as a customer. I ended up with the exact car I wanted, the only one around that I could find, at a price that no other dealer in the Alabama or surrounding states could come close to! I wasted loads of time shopping when I should have just messaged Dalton about the car I really wanted all along. More
by willangner
December 29, 2024
If you have ever had a bad salesman then you really can appreciate the honesty of a good one! Nathan Conn is one of the good ones! And Felix our finance guy. I cannot say enough about how much I appreciate appreciate the honesty of a good one! Nathan Conn is one of the good ones! And Felix our finance guy. I cannot say enough about how much I appreciate them and their honesty. They go above and beyond any sales team I have ever worked with. This is my 3rd purchase from them and couldn't be happier. More
by Christy thomas
Employees Worked With
Nathan Con and Felix Camillo
December 11, 2024
Working with Ms Alexis xxxxx today was the best experience I’ve ever had at a dealership! She was informative, honest, and such a pleasure to be around. Thank you for my beautiful Palisade. Can’t w experience I’ve ever had at a dealership! She was informative, honest, and such a pleasure to be around. Thank you for my beautiful Palisade. Can’t wait to work with y’all more! More
by Shannon
Employees Worked With
Alexis xxxxx
December 08, 2024
We purchased a 2007 Nissan Frontier from Shawn Nichols last week. Great pricing, easy process along with an excellent salesman. We love our new ride, and so do our doggos! Thanks again Shawn! Alan and last week. Great pricing, easy process along with an excellent salesman. We love our new ride, and so do our doggos! Thanks again Shawn! Alan and Amy Anderson More
by moesamy77
Employees Worked With
Shawn Nichols
