North Coast Mitsubishi of Bedford

They are crooks. Sold me a car the same day it was traded in to them. They inventoried it in the next day, which was suppose to be a maintenance appt.( I sat there7-8 hrs for breaks and tires with an appoint in to them. They inventoried it in the next day, which was suppose to be a maintenance appt.( I sat there7-8 hrs for breaks and tires with an appointment just for the guy to hand me papers and a sour look on his face saying yeah, you still have to come back for the maintenance we only inventoried it today). April, back to them 30 days later for more repairs. June-Aug, they had for more repairs. October, not running again. December towed back to the dealer. Havent seen since but I'm still making my payments. Today, in person no employee could tell me anything about my car or see it. I couldn't retrieve things out of the car either. I was told they can mail it to me or ups it????? This wasnt a repo. Only engine repairs under warranty. They've now had my car 8 out of 14 months. I'm taking legal action this Monday😘 More

Pedro was very nice, was honest about the vehicle and financing. Finance department was iether really busy or unprepared, they knew I was coming hours in advance with everything approved and I still had financing. Finance department was iether really busy or unprepared, they knew I was coming hours in advance with everything approved and I still had to wait over an hour to do a 5min signing process. Otherwise I love the truck and was happy with the price even though they wouldn't come down at all. More

Michael and Kollin were absolutely incredible and so helpful while I was in my process of buying a car. Great deals and excellent service from Autoworld Mitsubishi. helpful while I was in my process of buying a car. Great deals and excellent service from Autoworld Mitsubishi. More

Michael’s team and the service of the team is incredible ! Thank you for your superb professionalism! Amazing ! Keep it going . I will refer all ! ! Thank you for your superb professionalism! Amazing ! Keep it going . I will refer all ! More

BUYER BEWARE! Please read this, carefully. Auto World Mitsubishi employees, Jessica Ford and Jimmy Vega, are bold-faced liars. I drove two hours from Columbus to check out a 2008 Jeep Wrangler that Jess Mitsubishi employees, Jessica Ford and Jimmy Vega, are bold-faced liars. I drove two hours from Columbus to check out a 2008 Jeep Wrangler that Jessica and I had been texting about for over a week. I asked her if the Jeep smelled like cigarette smoke and also if there was any damage not shown in the listing that I should be aware of before I made the trek. She said there was no smell and no damage and the vehicle passed their safety inspection. When I opened the door, I immediately noticed the unmistakable smell of stale cigarette smoke. I turned on the ignition, and the check engine and tire pressure lights were on. When I pulled out of the parking spot and turned the steering wheel left, the Jeep kept going straight. I stopped, turned the wheel all the way to the left, looked out the window, and noticed the wheels had barely moved. I find it completely absurd that this vehicle passed any kind of inspection. There's no way they should have even let me test drive it, let alone attempt to purchase it, in its current condition. I walked into the dealership and told them, very specifically, about the issues I encountered and the things Jessica obviously lied about. I told them they wasted four hours of my life and asked what they had to say. Jessica, Jimmy, and another employee at the counter, did not utter a single word, and stared blankly into space. No apologies, no admission of Jessica's documented lies; nothing. I walked out of the dealership and got in my truck. Jimmy, the salesman, walked outside and I, again, asked what they had to say. He replied, "It's an '08 Wrangler. What did you expect?" He also told me earlier that they had just received the Jeep two weeks ago, when an easy Internet search reveals that the Jeep has been sitting there for well over a month, which I already knew. These kinds of people, like the employees I dealt with at Auto World Mitsubishi, are the worst, xxxx-of-the-Earth trash that you could ever have the displeasure of doing business with. The town of Bedford, OH should be embarrassed that it allows this cesspool of a dealership to operate within its city limits. Completely deplorable on every level. More