North Coast Mitsubishi of Bedford

Worst experience ever. Yes, they will smile in your face and tell you everything you want to hear, but once you drive off it’s all downhill. The car will break down shortly after and they will act like they and tell you everything you want to hear, but once you drive off it’s all downhill. The car will break down shortly after and they will act like they don’t know you. These people are criminals. This place needs to be shut down! More

Absolutely the best dealership I've ever dealt with! Made me laugh while I was purchasing my Ford F-350 and was extremely enjoyable! Would recommend this dealership to anyone! me laugh while I was purchasing my Ford F-350 and was extremely enjoyable! Would recommend this dealership to anyone! More

When I say this guy is awesomely amazing!!!! He’s just that very friendly outgoing and dedicated to what he does he’s definitely a must see when you are visiting Auto World keep being great Vega….. that very friendly outgoing and dedicated to what he does he’s definitely a must see when you are visiting Auto World keep being great Vega….. More

Purchased two vehicles in may after extensive searching Purchased two vehicles in may after extensive searching took a reference from.. Zero mile Mitsubishi/ 2018 Honda/Hybrid.. Was told there was not Purchased two vehicles in may after extensive searching took a reference from.. Zero mile Mitsubishi/ 2018 Honda/Hybrid.. Was told there was not a warranty available for Honda vehicle- 3 co-workers informed 2 salesmen for car and the finance department for paperwork. Was given cardiac (Public knowledge stated by Tom) We were insured multiple years mechanical experience on top of 13yrs In business would suffice. Purchased two vehicles in may after extensive searching took a reference from.. Zero mile Mitsubishi/ 2018 Honda/Hybrid.. Was told there was not a warranty available for Honda vehicle- 3 co-workers informed 2 salesmen for car and the finance department for paperwork. Was given cardiac (Public knowledge stated by Tom) We were insured multiple years mechanical experience on top of 13yrs In business would suffice. Mid June several called for urgency to change lenders on Honda car..Mitsubishi was fine under my name? Over next few weeks urgency text calls from 20yrs experience (Tom/Amanda) we need you electronically sign paperwork.. June 24 or so those electronic signatures won’t work please come in or will have too return car per Amanda quote. Tom (whom ran social multiple times, I did not sign authorization for each Tom & was not in the building or Bedford city during those exchanges) no longer called after that…Car computer system/sensors malfunction Purchased two vehicles in may after extensive searching took a reference from.. Zero mile Mitsubishi/ 2018 Honda/Hybrid.. Was told there was not a warranty available for Honda vehicle- 3 co-workers informed 2 salesmen for car and the finance department for paperwork. Was given cardiac (Public knowledge stated by Tom) We were insured multiple years mechanical experience on top of 13yrs In business would suffice. Mid June several called for urgency to change lenders on Honda car..Mitsubishi was fine under my name? Over next few weeks urgency text calls from 20yrs experience (Tom/Amanda) we need you electronically sign paperwork.. June 24 or so those electronic signatures won’t work please come in or will have too return car per Amanda quote. Tom (whom ran social multiple times, I did not sign authorization for each Tom & was not in the building or Bedford city during those exchanges) no longer called after that…Car computer system/sensors malfunction (2018 Honda Hybrid) Mind you Honda has grand reputation I previously owned several. Per (Luke-Service supervisor) Friday July 16 informed could not get looked at until Wednesday(Claimed lack of work force) Yet we received prompt calls about our titles for both cars that were never sent out since may. Had or vehicles in limbo with expired tags fo few days. Everything was fine until I Payed the down payment. July 19 Luke promised service appointment 9am. Called 330pm-female in service department insured my vehicle was next in line and will call back with update, 430pm, after 6pm-Service is closed no call, no vehicle check. July 20 Luke gives vague response we may get it in today. When I asked to be transferred for help on escalation- I’m sent to several full voicemails. Also a period from 938am/10am-July 20 No answer from sales department or service.(Entire office has work cell phones with landlines…Contacted Tom how return product since I can’t get simple help,guidance, service call backs for simple questions. Tom-Qoute call bank take a repo…08/03/21 Owner did not introduce himself. (Qoute- you signed wave warranty…3 workers and service supervisor Luke denied warranty availability. Gave me loaner car no updates on my vehicle.. No plastic mats from Honda for diagnostic service validity or write of issue.. Salesmen wrote a number for a mechanic no card or tow to his business. Informed I’m responsible for tow and expenses, after confirming on recorded line they will take car of service…15yrs + business with this rating cause for concern. Last qoute from salesman-I’m going to step away from , you can call our mechanic guy(No name) he does it cheaper.. Had my 2018 accord 2-3 weeks.. No record ever at Honda. After down payment it’s common practice no customer service…Hints No accreditation by Better business Bureau, receive down payment salesmen don’t respond after money commission settled… Lastly had two salesmen work my deal, one name is on salesmen section.. No record other salesmen (Pedro who did all work on new paper work) Your just a number here… Explains 1-3 star consistent rating from Yelp, bbb,Google, Facebook More

He Got Me Together With Little Hassle For Paperwork I Definitely recommend Him To Anyone who’s In Need Of A Nice New Ride They Are Legit 💪🏼💪🏼 Definitely recommend Him To Anyone who’s In Need Of A Nice New Ride They Are Legit 💪🏼💪🏼 More

My experience at Auto World Mitsubishi was great! Jimmy had showed me great car options that went with the style and price I was looking for. Jimmy showed me several different options and was honest about had showed me great car options that went with the style and price I was looking for. Jimmy showed me several different options and was honest about which cars had the best features. Jimmy saw that I fell in love with a car and made everything possible for me to get it!! While doing that, he also took the time to explore other options from their other lots. Jimmy stayed in contact with me while working out this deal. He ensured the car would be inspected and any outstanding needs would be taken care of. Jimmy made this process nice and easy for my first car purchase. I would definitely recommend people go visit Jimmy at Auto World for their future car needs! More

Pedro was so patient and kind, everyone really was! As long as they have the vehicle I want I will be back every time! Very accommodating! long as they have the vehicle I want I will be back every time! Very accommodating! More

Auto World Mitsubishi provided a warm and welcoming experience for during my visit to the showroom to purchase my car James,Pedro and Thomas and all the other staff that I encountered greeted me with experience for during my visit to the showroom to purchase my car James,Pedro and Thomas and all the other staff that I encountered greeted me with a conversation and smile I will recommend James and Auto World Mitsubishi to everyone Thank You Kim B. More

The dealership ensured that I was able to test drive the vehicle and even allowed me to take it to someone to check it out. vehicle and even allowed me to take it to someone to check it out. More

The staff at this dealership are very considerate and knowledgeable when helping you buy or lease a new vehicle! I financed a 2017 Mazda S3 through them, and Michael went above and beyond to make sure I knowledgeable when helping you buy or lease a new vehicle! I financed a 2017 Mazda S3 through them, and Michael went above and beyond to make sure I had everything ready to go before heading home in my new car… Michael takes GREAT care of his customers and is a warm hearted person More