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North Coast Mitsubishi of Bedford

Bedford, OH

4.4
2,694 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,694 reviews

November 18, 2024

1 star is too much for them. 5 hours of waiting for a trade in quote just to be low balled is pathetic. “Market value” must have a different definition for the incompetent employ More

by Cagethefloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
“Bella” , Vadim Molotkovskiy
October 21, 2024

They lied to me to get me to the dealership to buy a vehicle. I was offered a range for my trade of $22,838 to $25,328. They actually only offered $19,500. I did not misrepresent my car, but he said tha More

by kevin
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jesus, Jimmie
Oct 25, 2024 -

North Coast Mitsubishi of Bedford responded

Kevin, it was never our intention to mislead our customers, and we apologize for any miscommunication regarding your trade-in value. We aim to provide accurate appraisals based on current market data, including KBB. We're sorry to hear you feel your time was wasted, but if you’d like to discuss this further, please don’t hesitate to reach out to us directly.

Oct 26, 2024 -

North Coast Mitsubishi of Bedford responded

Kevin, it was never our intention to mislead our customers, and we apologize for any miscommunication regarding your trade-in value. We aim to provide accurate appraisals based on current market data, including KBB. We're sorry to hear you feel your time was wasted, but if you’d like to discuss this further, please don’t hesitate to reach out to us directly.

September 24, 2024

Tyler was very helpful and honest with me. I appreciate how honest he was and it felt like he cared about my experience as a consumer. He wanted to find a win win for both sides and not take a More

by will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 25, 2024 -

North Coast Mitsubishi of Bedford responded

Hi Will, Thank you for your kind words! We're glad to hear that Tyler provided you with helpful and honest service. We appreciate your feedback and look forward to assisting you again in the future!

August 31, 2024

Excellent transaction! Was driving from 4 hours away so I was nervous about the transaction but they were amazing to work with! Devin my salesman was on top of things, insu More

by bfarnand41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin manassa
Sep 01, 2024 -

North Coast Mitsubishi of Bedford responded

Hi, Thank you for your feedback! We’re thrilled to hear that your transaction was excellent and that Devin and Mo made the process smooth and stress-free. We appreciate your recommendation and look forward to serving you again in the future!

August 01, 2024

Jimmy was a great sales person, respectful and not pushy, made the process fast and easy. Jimmy and the team helped me out with a great finance rate on my new car. 🥰 More

by yomarispayano89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Vega
Aug 02, 2024 -

North Coast Mitsubishi of Bedford responded

Thank you for your feedback! We're delighted to hear that Jimmy and the team made your car-buying experience fast, easy, and enjoyable. We're glad you got a great finance rate on your new vehicle. If you need anything else, feel free to reach out!

June 24, 2024

Jimmy Vega did a good job ! ! He’s the best sales rep in all of the world More

by briaaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jun 24, 2024 -

briaaden responded

Jimmy Vega was AWSOME!!! He was very kind and helpful! Would deff recommend going to see him!!

May 02, 2024

On Tuesday 4/30 I came in for an oil change and when I had left, my driver door wouldn’t close correctly. When I noticed, I took a picture of the inside of the door which had fresh paint chipped from the More

by Katlee89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Baron, Mohamad Bodair
May 07, 2024 -

North Coast Mitsubishi of Bedford responded

We apologize for the negative experience you had at our dealership. Your feedback is important to us, and we are committed to addressing your concerns. At your earliest convenience please reach out to our Sales Managers at complaints@northcoastauto.com directly so that we can find a solution. We appreciate your patience and the opportunity to make things right. Thank you and have a great day!

February 15, 2024

Very helpful especially for me and my situation. Tej was very supportive in a time where I thought nothing could be done, I will never forget the services I got from autoworld More

by Staffordshenett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tej
Mar 12, 2024 -

North Coast Mitsubishi of Bedford responded

Thank you for your 5 star rating! We are glad to hear that it was helpful to you, and that Tej was very supportive of your situation. We are proud that you will never forget the services you received from Autoworld. Thank you for your trust!

January 30, 2024

They told me the wrong date of the appointment so I showed up expecting my car to get worked on. They said they couldn't take it, so abmitidly I angrily said this place is always such a hassel (it real More

by Bryan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 12, 2024 -

North Coast Mitsubishi of Bedford responded

Thank you for sharing your feedback, Bryan. We appreciate you bringing this issue to our attention and are sorry for your experience. We strive to provide excellent service and will work on addressing the miscommunication and behavior you encountered. Please contact us at customer service at 330-439-5721.

January 10, 2024

Went for an oil change and tire rotation. Very good customer service Adrian was very helpful explained everything to me. Upon leaving i ran into my Salesman George asked me if everything was More

by Ruthieb2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Adrian
Jan 10, 2024 -

Ruthieb2257 responded

North Coast Mitsubishi of Bedford Jan 10, 2024 Ruthieb2257 Went for an oil change and tire rotation. Very good customer service Adrian was very helpful explained everything to me. Upon leaving i ran into my Salesman George asked me if everything was ok was i happy with the car and if i needed anything to give him a call. Excellant service all around this is my first time dealing with a dealership.

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