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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,652 reviews
January 24, 2017
Purchased used 2014 Ford Fusion - Positive Experience NEA prices were very reasonable and the car I ended up purchasing was exactly as advertised. To ensure the vehicle was represented accurately, I had t NEA prices were very reasonable and the car I ended up purchasing was exactly as advertised. To ensure the vehicle was represented accurately, I had the car professionally inspected, which confirmed the seller's description. Based on the inspection, I purchased the vehicle sight unseen. I worked with George Saliba who was professional and readily answered a number of technical questions regarding the vehicle. Picking up the vehicle went smoothly and quickly - well worth the four hour drive I made to get the vehicle. Overall a positive experience. More
by Steven Thoma
Employees Worked With
January 24, 2017
Very satisfied Kelsey was very professional and was patient with finding me the perfect car for me I love my new car I love this dealership now thanks for my experie Kelsey was very professional and was patient with finding me the perfect car for me I love my new car I love this dealership now thanks for my experience. More
by David Roger Lowe
Employees Worked With
Kelsey Silvestri
January 24, 2017
Bad Post-Car Buying Experience We bought a Honda Civic from here at the end of October. We came to look at another vehicle and this particular car was pushed on us. We ended up liki We bought a Honda Civic from here at the end of October. We came to look at another vehicle and this particular car was pushed on us. We ended up liking it and purchasing it, but when we got it home, it would not start several times. After towing it to a Honda dealership, we discover it had been in a car accident with significant damage to the front end and driver's door which was leading to the battery issues. We had been told by North East Auto Credit that it had been in a minor accident with very little damage. After multiple trips to this other Honda dealerships, we were able to get it repaired so that it is now a reliable car. Although we did purchase it "as is", we were disappointed that the issues with the car battery were not disclosed. We will not purchase another vehicle from here nor will we recommend it to our friends and family. Our calls after purchasing the vehicle were not returned. More
by Bethany Sedziol
Employees Worked With
January 24, 2017
Best in Town This dealer ship is the best in town, I started buying form them in 2010, I started as a buy here pay here customer and with their east payments, I im This dealer ship is the best in town, I started buying form them in 2010, I started as a buy here pay here customer and with their east payments, I improved my credit rating and now have bought my 3rd car from them with a loan from an actual bank. I could not be more pleased with the customer service they have. Thanks again Leroy. More
by tina beard
January 23, 2017
First purchase of a vehicle thanks to Kelly Got my first vehicle purchase from this place with hassle all thanks to Kelly I got my vehicle for a really good price really happy wth my decision Got my first vehicle purchase from this place with hassle all thanks to Kelly I got my vehicle for a really good price really happy wth my decision More
by Me.J216
Employees Worked With
January 23, 2017
Best experience!! Kelly at the Bedford N. Coast Auto helped me to find the suv I have been searching for! She was wonderful, (felt honestly like I was dealing friends a Kelly at the Bedford N. Coast Auto helped me to find the suv I have been searching for! She was wonderful, (felt honestly like I was dealing friends and I just met her) Tigran greeted us at the door and introduced to Kelly but also checked back in with us to make sure we had everything we needed and recommended a few other vehicles. My dad was so impressed he left his business card to see about getting a truck in the future. I can't say how thankful I am to have met and dealt with everyone here. The GM Dan helped us to feel comfortable with the final deal and Jennifer the finance manager walked us through everything and didn't try to just push a bunch of paperwork at us that we didn't understand and signed. Great experience, very thankful for everyone!! If you want to have personable, great experience buying a car go to the Bedford store and ask for Kelly or Tigran!! They are wonderful!! More
by Beccabee29
January 23, 2017
Great Experience Sean was awesome he got us the car that we wanted for a great price. I would recommend this dealership to everyone. Overall great experience. Sean was awesome he got us the car that we wanted for a great price. I would recommend this dealership to everyone. Overall great experience. More
by SLANIER
Employees Worked With
January 20, 2017
Sean is the best He goes above and beyond to get you driving, the process was long but he made it worth it . Love my car !!! Thanks Sean ! Also Mr Shannon was by FAR t He goes above and beyond to get you driving, the process was long but he made it worth it . Love my car !!! Thanks Sean ! Also Mr Shannon was by FAR the best financing manager ever , he doesn't stop into you are happy with your purchase, they both helped me with all my many questions and concerns and in the end I was very satisfied with my purchase. More
by Pammy1229
January 20, 2017
Good Service Kelsey was very helpful and accommodating. She was not pushy or arrogant like other sales people I have dealt with. The vehicle was missing the owner Kelsey was very helpful and accommodating. She was not pushy or arrogant like other sales people I have dealt with. The vehicle was missing the owners manual, so they ordered one for me right away. More
by krejci2
Employees Worked With
Kelsey Silvestri
January 19, 2017
Great Customer Service! Great customer service and overall car shopping experience. Our sales guy Tigran answered all questions honestly and provided a fast and easy going ca Great customer service and overall car shopping experience. Our sales guy Tigran answered all questions honestly and provided a fast and easy going car purchase experience. I would recommend this dealer to anyone! More
by Kristin
