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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,652 reviews

February 24, 2017

Bad Car Experience BE CAREFUL BUYING FROM THEM. We bought a 2014 Acura ILX from here LAST WEEK we came to look at two vehicles and happen to like this particular one. We ended up purchasing it, but More

by jasmine barillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Saliba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

North Coast Mitsubishi - West Cleveland responded

Hello Jasmine, I want to start by saying i am so very sorry this happened, I completely understand your frustration. We NEVER want any of our customers to leave our dealership unhappy or unsatisfied. It is never our intention to have our customer back to service directly after purchase, although things do happen that we cannot control we completely understand how frustrating that must have been. I would like to speak with you further in hopes of changing the outlook you may have on our dealership. We take all of our feedback very seriously and i can assure you that your issues are heard. Again we apologize for this unfortunate experience and inconvenience i hope to speak to you soon. Thank you again for your feedback, Sincerely, Bianca Ramjit customercare@northcoastauto.com 216-672-3572

February 24, 2017

09 toyota My experience with Jeremy Haas was wonderful from the moment I walked inside the dealer. My process went smoothly. I am really thankful for the great More

by garcke002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beljan
Feb 27, 2017 -

North Coast Mitsubishi - West Cleveland responded

Thank you for sharing!

February 23, 2017

Outstanding Customer Service After looking for a specific SUV for over six months, I discovered North East Auto Credit (NEAC) had it. I contacted them and both George and Kelsey More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Silvestri, Jennifer Beljan
Feb 27, 2017 -

North Coast Mitsubishi - West Cleveland responded

Thank you for the feedback Veronica!

February 22, 2017

Great experience I came in looking for a car today and had the pleasuse of sitting down with George Saliba. He was great to work with and answered all my questions I h More

by Aliyah Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

North Coast Mitsubishi - West Cleveland responded

Thank you Aliyah!

February 21, 2017

Helped Friend Purchase Vehicle with Friend From the moment we walked in and were introduced to Jeremy, I knew we were in good hands. Jeremy was very understanding with our needs and wants and a More

by Hello
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2017 -

North Coast Mitsubishi - West Cleveland responded

So glad to see this fantastic feedback, enjoy the new car!!! :)

February 20, 2017

Great Customer Service Kelsey was great she worked really hard for me and got me in a real nice car. I will tell everyone about north east auto 😃 More

by Solomon1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Silvestri
Feb 21, 2017 -

North Coast Mitsubishi - West Cleveland responded

Thank you!!!

February 16, 2017

Amazing Seller I visited North East Auto Credit and was referred to see Jeremy. He was great from beginning to the end. Help me with everything I needed, answered al More

by CurtOak34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beljan
Feb 21, 2017 -

North Coast Mitsubishi - West Cleveland responded

Thank you for sharing!!

February 16, 2017

Great Dealership Jeremy was great to work with. Would recommend if your in the market for some new wheels! Jeremy will help you find a car that fits your needs! Go che More

by Joshuae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

North Coast Mitsubishi - West Cleveland responded

Thanks for sharing!!!

February 16, 2017

Great experience I had a great and painless experience with Jeremy. He really helped me find the best option for me! I am very happy with my purchase! More

by Treehugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

North Coast Mitsubishi - West Cleveland responded

Congratulation's on the new car!!!!

February 14, 2017

Good Experience Quick and easy. The car was ready for me out front when I arrived at the dealership. Being a used vehicle I noticed a minor issue with the car and Kel More

by 2014 Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

North Coast Mitsubishi - West Cleveland responded

SO glad to hear we were able to provide such a great buying experience, congrats on your purchase we hope to work with you again in the future!

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