Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,652 reviews
March 04, 2017
Enjoyable experience Jeremy was a great salesman! Not too pushy and I walked away with exactly what I wanted!! Never did I think that i would be buying a car from the firs Jeremy was a great salesman! Not too pushy and I walked away with exactly what I wanted!! Never did I think that i would be buying a car from the first place I looked but he made it happen. I couldn't be happier with my 2013 Honda!! Thanks Jeremy! More
by Melanie
Employees Worked With
March 03, 2017
Great place, excellent service Their service there is very great, and they are really friendly. Our salesperson, Adam Miller was excellent and very helpful. Overall great experience Their service there is very great, and they are really friendly. Our salesperson, Adam Miller was excellent and very helpful. Overall great experience. Highly suggest going there. More
by Diana1721
Employees Worked With
Adam Miller
March 03, 2017
Great service and commitment to closing the deal I had dealt with other salesmen who weren't as interested in me because I was an out of town buyer, but Sean was committed to finding the car I was lo I had dealt with other salesmen who weren't as interested in me because I was an out of town buyer, but Sean was committed to finding the car I was looking for. He worked with me over several weeks and always propmtly responded to texts and emails. Ultimately we were able to make a deal that was beneficial for all. I would strongly suggest giving him a call if you are looking for a new car More
by Larriphi704@yahoo.com
Employees Worked With
March 03, 2017
Great service! Kelly was very helpful.She kept in contact with me and was very consistent.She was very nice to me and my family.I definitely want to continue doing b Kelly was very helpful.She kept in contact with me and was very consistent.She was very nice to me and my family.I definitely want to continue doing business with this dealership. More
by Kswang216
Employees Worked With
March 02, 2017
The best car dealership in the world and the best crew I would just like to say thank you so much for getting me my car when I thought I could not get it. I came in there with a fawn on my face thinking I I would just like to say thank you so much for getting me my car when I thought I could not get it. I came in there with a fawn on my face thinking I will never get a care because all car dealerships are the same they get you all worked up thinking your going to get a car and then tell you we can not help you. Well let me just say these people are no way like that at all!!!!! Mr. Leroy is the best sells man ever!!!!!!!!! Mr. Dan and Brittany you are the best !!!!!!!!!!!!!!!! They were all so nice and quick and understanding, I just knew I was not going to get a car but I got a car that is so wonderful and I love it please if you want a great deal and great people to help you ask for Mr. Leroy and Mr. Dan who by the way is sooooooo fine !!! he will help you and do everything he can to help get you a car. Mrs. Brittany will wrap it up and close the deal and you will be so happy. Thank you guys so much once again for putting a smile on my face!!!!!!!!!!!!!!!!! More
by shellyshell1966
March 02, 2017
Extremely comfortable doing business with this company, I was very comfortable doing business and very satisfied with the out come!! Very professional sales people and management, great cars and great selec I was very comfortable doing business and very satisfied with the out come!! Very professional sales people and management, great cars and great selection. I'm absolutely happy I chose NEAC to sell me my car!!! More
by Barb Maxwell
February 28, 2017
Corrupt sales management The sales team do not honor thier pricing. I have been to all 3 of there locations and they all have the same unethical practices. When we asked to sp The sales team do not honor thier pricing. I have been to all 3 of there locations and they all have the same unethical practices. When we asked to speak to a owner about it, they refused to even talk about it. Stay away from these frauds. More
by Sgaite84
February 27, 2017
I want to point someone out ! I want to thank Sean M for all his efforts and keeping me and my husband in the loop on a certain car. Unfortunately we were unable to pull the trigge I want to thank Sean M for all his efforts and keeping me and my husband in the loop on a certain car. Unfortunately we were unable to pull the trigger quick enough but he went above and beyond to give us the best customer service possible and that will not go unnoticed!! Thank you Sean ! More
by Destiny
Employees Worked With
February 26, 2017
Amazing! Out of every dealership that I've been to in Cleveland this one by far stood out to be superb! The customer service and the drive to satisfy me in get Out of every dealership that I've been to in Cleveland this one by far stood out to be superb! The customer service and the drive to satisfy me in getting me into exactly what I wanted (even with the few bumps I had on my end with credit) was AMAZING. My SA was Leroy whom is phenomenal throughout the entire process and after along with the staff from Dan to Jessica and so many others! The staff here really works as a team to get the job done. I HIGHLY recommend anyone with any credit situation to see these guys I promise that you won't be disappointed! More
by DiamondInTheRough
Employees Worked With
Other Employees :
THE ENTIRE NEA CREDIT TEAM, Migel Ruvinov, Jennifer Beljan
February 25, 2017
Awesome Sean was very helpful,friendly and got me exactly what I was looking for! He kept following up and had great communication skill! I would highly reco Sean was very helpful,friendly and got me exactly what I was looking for! He kept following up and had great communication skill! I would highly recommend! More
by Saraneyk
