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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,652 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,652 reviews
March 18, 2017
Bought a car in March After we bought a car at the Bedford location we looked for another at the Akron location. The car I liked there sold so I began to look at the Clevel After we bought a car at the Bedford location we looked for another at the Akron location. The car I liked there sold so I began to look at the Cleveland location and ultimately they brought a car they thought I would like to me. Sean was sick a decent, honest guy, he made this stressful search worth it. Highly recommended him! The finance lady Jen.. Not so much as she talked down to me and mislead me. However once I pointed this out to Sean I never had to interact with her again. Overall a solid dealership and great salesman More
by D S
Employees Worked With
March 16, 2017
Good experience working with Jeremy he got me in to to a vehicle to fit my needs and he was very knowledgeable about the cars I appreciate it working with Jeremy he got me in to to a vehicle to fit my needs and he was very knowledgeable about the cars I appreciate it More
by Dariong
Employees Worked With
March 14, 2017
Car buying The overall process here was easy and quick. There wasn't any hassling or push for a larger down payment. Kelly was very professional and informative The overall process here was easy and quick. There wasn't any hassling or push for a larger down payment. Kelly was very professional and informative. More
by Reanne83
Employees Worked With
March 14, 2017
Great selection-Priced to sell. Sean had a great knowledge of his inventory and was very helpful in finding the right car fit. Buying this car was a fun experience and Sean had a lo Sean had a great knowledge of his inventory and was very helpful in finding the right car fit. Buying this car was a fun experience and Sean had a lot to do with that.. More
by Richberinb
March 13, 2017
Great Service and Customer Care Thank You Kelsey for youre help on getting me a new car that i like and will enjoy and also to help me with my Credit i know u doing youre job but you Thank You Kelsey for youre help on getting me a new car that i like and will enjoy and also to help me with my Credit i know u doing youre job but you're were Great !! 👍😆🚘 More
by CollazoJose
Employees Worked With
Kelsey Silvestri
March 13, 2017
Best buying experience I went to the North Coast Auto mall in Brookpark Rd Cleveland. I was approached by a friendly salesmen name Nolan Caruso. I was very pleased with the I went to the North Coast Auto mall in Brookpark Rd Cleveland. I was approached by a friendly salesmen name Nolan Caruso. I was very pleased with the time and information given to me. He was very professional and knowledgeable and easy to work with. He went the extra mile to meet my expectations. I walked away as a happy satisfied customer. I definitely would recommend anyone for his great customer services....everyone there was very friendly. Best buying experience ever! :) More
by e_rivera1971
Employees Worked With
Nolan Caruso
March 12, 2017
14 civic We were referred to jeremy by a personal friend and couldnt have been happier! We love our new honda and will definitely reommend him to our family an We were referred to jeremy by a personal friend and couldnt have been happier! We love our new honda and will definitely reommend him to our family and friends. Thx again jeremy! More
by Bre
March 12, 2017
Above and beyond She made sure we were handled quickly and received the vehicles we wanted at price that was right where we wanted to be. I would highly recommend her She made sure we were handled quickly and received the vehicles we wanted at price that was right where we wanted to be. I would highly recommend her to anyone looking for a car. More
by Ctowndan
Employees Worked With
Kelsey Silvestri
March 12, 2017
Awesome service Awesome customer service. Very knowledgeable and friendly. I would recommend everyone Check this sales woman. She is very good at her job.she got me i Awesome customer service. Very knowledgeable and friendly. I would recommend everyone Check this sales woman. She is very good at her job.she got me in a sweet ride. More
by Heather Marie Cervenka
Employees Worked With
Kelsey Silvestri
March 11, 2017
Quick and easy Jason was great. The whole experience was quick and easy. It started over the phone and ended up at the dealership. The inventory was good, too. Jason was great. The whole experience was quick and easy. It started over the phone and ended up at the dealership. The inventory was good, too. More
by Brad Musall
