North City Honda

Very professional, friendly, courteous. First I communicated with Kimbre to find out costs. Then I went into dealership and was helped by Sam. The deal was straight forward and without haggl First I communicated with Kimbre to find out costs. Then I went into dealership and was helped by Sam. The deal was straight forward and without haggling. Sam knew all about the deal and honored it. Sam also knew about the car I was buying and showed me all the details of working it. My experience was excellent and pretty timely. I'm very pleased with my experience and the new car. I would highly recommend Grissinger Honda. More

Profesional Their experience and knowledge gave me confidence. Attentive, friendly, and respectful. The service was on time and quick. The place just need some cl Their experience and knowledge gave me confidence. Attentive, friendly, and respectful. The service was on time and quick. The place just need some cleaning and decoration. More

Oil Change General Check up I arrived early and was second for my service request. In and out in about an hour. Enough time to get to work on schedule. I arrived early and was second for my service request. In and out in about an hour. Enough time to get to work on schedule. More

Oil leak repair Took in our mini van for a bad smell while driving. The tech found the issue quickly. Which turned out to be two oil leaks on different areas of the e Took in our mini van for a bad smell while driving. The tech found the issue quickly. Which turned out to be two oil leaks on different areas of the engine. After that service writer wrote it up the price. The tech got to work on the vehicle right away and work very hard to get it done by the end of the day. I believe they have very good trained auto technicians cause the experience had this time was just like before. The van was repaired right the first time. More

Service experience I've always dealt with Mark and he was great about giving me comfort that my car was in good shape. However this time I was informed that he was head I've always dealt with Mark and he was great about giving me comfort that my car was in good shape. However this time I was informed that he was head of the dept now and the two guys that helped me were not as good. I mean I have no major complaints but I left with anxiety over my timing belt. It's probably the next repair I'll need to make but I'm sure that if Mark had helped me I would have left feeling better knowing that I was good with the one I had for another year or so. Also it took pretty long and they forgot to apply a coupon and give me a car wash card and made me feel kind of annoying for bringing it up. The waiting area itself is pretty bad but I always keep busy and have a sense of accomplishment when I leave. More

Good service Nice job explaining the work to be done on my automobile in clear and understandable way. I appreciate being explained all my options so I can make an Nice job explaining the work to be done on my automobile in clear and understandable way. I appreciate being explained all my options so I can make an informed decision. More

Polite staff & quick service. I was in and out in 30mins. Thanks for the great service you provide . I will for sure be coming back to this center for any future servicing . I was in and out in 30mins. Thanks for the great service you provide . I will for sure be coming back to this center for any future servicing . More

Taken advantage up I think women are taken advantage up.. especially when they really don’t know in-depth about certain parts of their car that they say needs to be done I think women are taken advantage up.. especially when they really don’t know in-depth about certain parts of their car that they say needs to be done...thwhat could tell you anything and you would never know.. that’s sad.. Honda makes tons lots of money. More

Great service. Brought the car in for regular maintenance. Received prompt and friendly service from staff. The wait time was as expected for the required work. Wo Brought the car in for regular maintenance. Received prompt and friendly service from staff. The wait time was as expected for the required work. Would highly recommend. More

False advertising I saw a vehicle online with capital one’s auto finance website at this dealership. I was gather information to show my husband and I logging back in t I saw a vehicle online with capital one’s auto finance website at this dealership. I was gather information to show my husband and I logging back in to capital one’s Auto financing website to see that the price of the vehicle increased about $20,000. We live about 2 hours away, so I called the dealership and they stated that it was an error with the price. The phone rep spoke with the manager and he said that there was nothing he could do. Horrible customer service, I would never shop at this dealership not recommend it to anyone I know. More