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North Central Ford - Service Center

Richardson, TX

3.9
218 Reviews

218 Reviews of North Central Ford - Service Center

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June 10, 2021

North Central Ford is the best dealership I have ever purchased my Ford vehicles from. They give great service and keep their promises. If something is not right, they will make it right. They repaire More

by Theresa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell in the service Dept
June 08, 2021

Jim Ayo at North Central Ford in Richardson Tx always gives us great service whenever my husband’s F250 truck is experiencing a problem. We trust his expertise and he’s never let us down! More

by Marty.alcorta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ayo
June 08, 2021

My Service Advisor Seth was outstanding. Very professional and friendly. Checkout was quick and polite as well. Complimentary car wash had my truck looking good. More

by mg23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
May 28, 2021

Always pleased with this dealership! Very fair and friendly. Get the job done the first time. Keeps me informed on the parts they needed. Andrew Carr is always on top of things. More

by ubdmsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Carr
May 28, 2021

Pleased with the service. Jim discussed my concerns and fairly stated the pros and cons of each item I was considering. They got my vehicle out in less than they estimated. Jim also took time after my se More

by dmeier01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayo
May 27, 2021

Great job. Very attentive takes care of customer and their needs. Kept me informed about what was going on. Andrew is always friendly and listens More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Carr
May 23, 2021

Honest and helpful staff. Service department is outstanding.Brad Cook was my sales rep many years ago and I would not shop for another vehicle elsewhere. More

by TxRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Service , Brad Cook
April 20, 2021

Entire dealership staff are extremely courteous and helpful. They do exactly what they say they are going to do and on a timely basis. James Ayo is an extremely knowledgeable service professional More

by jbinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayo
April 05, 2021

Just don't go here. I would give them a minus 5 if I could. Brake issues for 10 months because no one would believe me then waited 8 month for brake pads. It not like it was a broken seat, it was BRAKE More

by sondrapohland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruan Weiss General Manager, Charles Washington
March 30, 2021

the one who helps me is not listed his name Chris Garner he is a nice a friendly person really he is one of the best More

by Ahmad Aldebbeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garner, Sean Sachse
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