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North Central Ford - Service Center

Richardson, TX

3.9
218 Reviews

218 Reviews of North Central Ford - Service Center

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July 03, 2021

Andrew Carr has always made me a priority. I text in advance and makes it happen. Tremendous Customer for many years .. great job Andrew. More

by T Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I work with only Andrew Carr
June 30, 2021

They’ve always taken good care of me and my last 2 Explorers. Ronny Ralph is Great!! They do just what is needed each visit. More

by jleolion2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Ralph
June 29, 2021

Told that the time to complete the oil change was 1 hour and 15 minutes. I actually took almost two and a half hours hours. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
June 28, 2021

Service process was smooth and done within the time frame given. Service team efficient and helpful. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Heinz, Sean Sachse
June 28, 2021

I have received great service each time I have visited North Central Ford. More

by GlennRic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Coleman
June 28, 2021

Courteous,personable, efficient and knowledgeable. Ronnie,always the best and never changes. Cameron,the Shuttle driver very pleasant and a GOOD driver. Oh, the coffee is good and hot. Thank you. More

by Kathys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron(service) and Cameron(shuttle)
June 19, 2021

Great service; good people at North Central Ford. They go the extra mile to make sure you're taken care of. I strongly recommend them if you need anything for your vehicle. More

by rkbbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Garcia, Andrew, & Chris
June 18, 2021

The needed warranty repairs were made, so no problems there. But instead of my calling in, would have liked to be proactively updated about every 2-3 days. More

by lakebell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
June 11, 2021

I only use North Central Ford for my service. They are usually really good with everything. Russell was very helpful and explained the new process due to covid. I will continue using North Central Ford More

by Chantel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel, Todd Mayes
June 11, 2021

The service department at North central Ford has consistently been polite, helpful and efficient. I live 25 miles from this dealership, but keep coming back for service because they are top notch in More

by Mrsbehunin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
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