Back

North Central Ford - Service Center

Richardson, TX

3.9
218 Reviews

218 Reviews of North Central Ford - Service Center

Sort by
October 02, 2021

Russell Huffman did a great job and went way above what was expected. Bravo Zulu More

by ranrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
Oct 05, 2021 -

North Central Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2021

i still think that they are too slow but overall the service is great. hire more maintenance people More

by germinio2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huddleston
Oct 05, 2021 -

North Central Ford responded

Germinio2002, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 04, 2021

Dealership is convenient to me. Everyone is very helpful and attentive. Going thru some issues on a part for my vehicle. This is not the dealerships fault but a general delivery issue nationwide More

by cbsonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Carr
Sep 07, 2021 -

North Central Ford responded

Cbsonny, we are so pleased you enjoyed your visit to North Central Ford! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 03, 2021

Great service! I use only North Central Ford for all my vehicle needs. The waiting area is huge and comfortable with a nice view, snack area, and clean restrooms. Totally trust my service manager James Ayo More

by Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayo
Sep 07, 2021 -

North Central Ford responded

Clara, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 23, 2021

Their service department is very helpful and keeps me informed on the progress of my vehicle’s service appointment More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Campbell
Sep 01, 2021 -

North Central Ford responded

R, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 20, 2021

Not much worse than breaking down out of town. They got me in quicker than they thought and got my truck fixed at a fair price. I would recommend them. More

by JKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Huffman
Sep 01, 2021 -

North Central Ford responded

Jkh, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2021

After hearing an unusual road noise from our 2012 Ford Expedition, we again turned to our trusted service advisor, Jim Ayo at North Central Ford. Jim arranged for an inspection to diagnose a failed wheel More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ayo
Aug 14, 2021 -

North Central Ford responded

Marc, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2021

Fantastic service department! Made appointment ahead of time, and car was ready in a very reasonable amount of time. Roy Coleman and Russell Huffman were very courteous and knowledgeable. More

by Robinson Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Coleman, Russell Huffman
July 15, 2021

Roy Coleman was very professional and he always takes great care of me and my vehicle when I bring in for service. I’m glad that I bring my car here because this is where I purchased it almost 3 years ag More

by Saj19275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Coleman
July 09, 2021

Great and courteous service! All personnel are gracious. Roy Coleman is whom I go to when my Escape needs servicing. He is a wonderful service manager. More

by JClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Coleman
...
7
...